Cyber Analyst Corporate Cyber Insurance Team, UAE

Marsh McLennan; Dubai; On-site; AED 60,000 - 80,000; Full time

Job summary

A leading global risk advisory firm in Dubai is seeking a Cyber Analyst to support client engagement and develop expertise in Cyber Insurance. This role involves managing client communications, conducting research, and assisting in risk assessments. Ideal candidates should be UAE Nationals with a Bachelor's degree and strong analytical skills, fluent in English, and preferably Arabic. Join to be part of a dynamic Cyber Practice team focused on innovative solutions.

Benefits

Diverse and inclusive work environment

Opportunities for growth and development

Qualifications

• UAE Nationals with a Family Book.
• 0-2 years relevant experience.
• Experience in cyber insurance is a plus but not required.

Responsibilities

• Act as first point of contact for client communication.
• Conduct research and support risk assessments.
• Support account management tasks.
• Address client concerns and escalate issues.
• Build relationships with clients and insurance markets.
• Become a Cyber Insurance expert for Corporate Team.

Skills

Strong analytical skills

Creative problem-solving

Fluent in English

Arabic language skills

Strong communication skills

Interpersonal skills

Education

Bachelor's degree in Engineering, Law, Business, or related field

Job description

Cyber Analyst Corporate Cyber Insurance Team UAE

What's in it for you
At Marsh, we are looking for an early-career professional eager to help companies understand, measure, and manage their Cyber Risk. Marsh Cyber Practice is the largest global advisor on risk and insurance services supporting clients on their journey in Cyber Risk management. We welcome candidates with an interest in insurance, cybersecurity, or technology.

About Cyber Risk:
As digital transformation reshapes business operations, enabling new ways to communicate, promote brands, and improve efficiency, Cyber Risk has become one of the top five strategic risks for most companies. This role offers the opportunity to become a subject matter expert in Cyber Insurance within the UAE corporate market.

Key Responsibilities

• Act as the first point of contact for day-to-day communication with clients, managing correspondence and maintaining effective communication.
• Assist in understanding client businesses by conducting research, analyzing industry issues, and supporting the preparation of risk assessments.
• Support account management tasks such as billing, scheduling, and liaising between internal teams and clients to ensure smooth operations and client satisfaction.
• Address and resolve client concerns promptly, escalating issues to senior colleagues when necessary.
• Gather feedback on client satisfaction and report insights to senior team members.
• Build and grow professional relationships with client counterparts, Corporate colleagues, prospects, and UAE onshore insurance markets.
• Become a Cyber Insurance subject matter expert for the Corporate Team in UAE.
• Explain the Cyber Insurance value proposition, Marsh capabilities, and data analysis to clients.
• Coordinate with the DIFC Cyber team to relay client requirements (industry risk exposure) and commercial context (competition, budget) to secure the best insurance terms.
• Collaborate with Sales and Client Executives to present insurance terms to clients.
• Manage client onboarding and engagement throughout the lifecycle of the cyber insurance program.
• Organize regular workshops and best practice sharing sessions internally and externally to raise awareness about Marsh Cyber Insurance Solutions and the Cyber Risk environment.
• Contribute to Cyber Insurance product development as part of the wider Cyber team focusing on the Corporate segment.

Requirements

Eligibility:

• UAE Nationals with a Family Book.

Education:

• Bachelor's degree in Engineering, Law, Business, or a related field preferred but not essential.

Experience:

• 0-2 years relevant experience (previous cyber insurance experience is a plus but not required).
• 2 years experience in insurance and/or a cyber or technology-related background is preferred.

Skills and Abilities:

• Fluent in English; Arabic language skills highly preferred.
• Strong analytical and creative problem-solving skills.
• Strong verbal and written communication skills.
• Natural interpersonal skills with a proven ability to build relationships with clients and internal teams.
• Ability to work independently with a proactive approach and high energy.
• Good attention to detail and organizational capabilities.
• Willingness to constantly learn and grow with the business.
• Client-first approach.

What Makes You Stand Out

• Eagerness to learn and grow in the field of Cyber Risk and insurance.
• Commitment to fostering a diverse, inclusive, and flexible work environment.
• Ability to thrive in a fast-paced, evolving industry and contribute to innovative Cyber Insurance solutions.

If you are passionate about Cyber Risk and insurance and want to be part of a global leader in risk advisory, we encourage you to apply and join Marsh's Cyber Practice team.