Customer Support Representative

Intellect Group; Remote; AED 210,000 - 240,000; Full time

Job summary

A global customer service provider is seeking Customer Service Representatives for a fully remote role. This position offers a tax-free salary ranging from AED 210,000 to 240,000 per year, along with performance bonuses and comprehensive training. Responsibilities include responding to customer inquiries via chat and email, resolving issues, and ensuring a positive customer experience. Ideal candidates are detail-oriented, proficient in English, and self-motivated. This role provides opportunities for career progression within a supportive and inclusive environment.

Benefits

Tax-free salary

Performance bonuses

Paid training and mentorship

Health and wellness support

30+ days of paid holiday

Inclusive culture

Qualifications

• No prior experience required; full training provided.
• Confident using computers and chat tools.
• Self-motivated, reliable, and organized while working remotely.

Responsibilities

• Handle customer queries through chat, email, and support systems.
• Provide accurate and empathetic communication.
• Track and document interactions using internal systems.
• Collaborate with internal teams to improve support processes.
• Suggest solutions for continuous improvement.

Skills

Excellent English communication

Strong attention to detail

Problem-solving ability

Computer and chat tools proficiency

Self-motivated and reliable

Job description

Remote Customer Service Representative (Dubai HQ – Tax-Free Role)

Location: Fully Remote – Work from Anywhere (UAE / Global Team)

Salary: AED 210,000–240,000 per year (approx. €52,000–€60,000) + Performance Bonus

Hiring: Multiple Positions Available

Join a Global Dubai-Based Company Offering True Remote Freedom

We’re expanding our Dubai‑headquartered support team and hiring Customer Service Representatives who are friendly, reliable, and motivated to grow. This is a fully remote position offering excellent, tax‑free pay, comprehensive training, and genuine long‑term career progression.

If you’re enthusiastic, detail‑oriented, and enjoy helping people, this is an outstanding opportunity to build a career with an international company — from anywhere.

About the Role

As a Customer Service Representative, you’ll be the first point of contact for customers across global markets. You’ll respond to inquiries via chat and email, resolve issues efficiently, and ensure every customer enjoys a positive experience.

Key Responsibilities

• Handle customer queries through chat, email, and support systems
• Provide accurate, professional, and empathetic communication
• Track and document interactions using internal systems
• Collaborate with internal teams to improve support processes
• Suggest solutions and contribute to continuous improvement

Requirements

• No prior experience required – full training provided
• Excellent English communication (written and spoken)
• Strong attention to detail and problem‑solving ability
• Confident using computers, email, and chat tools
• Self‑motivated, reliable, and organised while working remotely

Why Join Us

• Tax‑free salary with monthly performance bonuses
• Fully remote role – work from anywhere
• Career progression into senior and operations positions
• Paid training and mentorship from experienced leaders
• Health and wellness support
• 30+ days of paid holiday
• Inclusive, supportive, international culture

This is a chance to earn a tax‑free international salary while working remotely with a dynamic, high‑growth Dubai team. If you’re ready for a global career with flexibility and reward, we’d love to hear from you.

Apply now to start your remote customer service career today.