Customer service Manager For Import and Export ( Air & Sea)

Infinity Logistics & Supply Chain; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A logistics and supply chain company in Dubai is seeking a candidate knowledgeable in import and export documentation for both air and sea shipments. Responsibilities include customer servicing, arranging pre-alerts for shipments, and performing import clearance documentation with Dubai Customs. Candidates must possess strong communication skills in English. This role offers an opportunity to work in a dynamic environment.

Qualifications

• Strong knowledge of import and export documentation for air and sea shipment.
• Experience in customer service in a logistics environment.
• Effective communication skills in English, both written and spoken.

Responsibilities

• Knowledge about import and export documentation for air and sea shipment and customer servicing.
• Arranging pre-alert to clients for both import and export shipment.
• Know-how about issuance of bill of lading and release of delivery order.
• Performing import clearance documentation of both sea and air shipment with Dubai Customs.

Skills

Knowledge of import and export documentation

Customer servicing skills

Ability to speak and write in English

Job description

Responsibilities

• Knowledge about import and export documentation for air and sea shipment and customer servicing.
• Arranging pre-alert to clients for both import and export shipment.
• Know-how about issuance of bill of lading and release of delivery order.
• Performing import clearance documentation of both sea and air shipment with Dubai Customs authorises.
• Performing online activities for customs inspection schedule booking as per requirement for both export and import shipments.
• Scheduling the clearance and delivery of both air and sea import shipments.
• Speaking and writing emails in English