Customer Service

Jumierah View Hotel; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A hospitality firm in Dubai is seeking a professional Customer Service Representative to join their team. Responsibilities include handling customer inquiries and maintaining high service standards. Ideal candidates will possess strong communication skills and have at least one year of experience in customer service. The role includes visa accommodation and requires a friendly and professional demeanor.

Benefits

Visa Accommodation provided by company

Qualifications

• Minimum 1 year of experience in customer service or front desk.
• Good English communication; Arabic or Hindi is a plus.
• Basic computer and typing skills.
• Friendly, patient, and professional behavior.

Responsibilities

• Handle customer calls, emails, and WhatsApp messages.
• Provide accurate information and resolve issues promptly.
• Maintain records of customer interactions and feedback.
• Coordinate with internal teams to ensure smooth operations.
• Uphold company service standards at all times.

Skills

Typing

Data Entry

Customer Service

Basic Math

Computer Skills

Windows

Banking

Upselling

Pricing

Sanitation

Cash Handling

Stocking

Job description

We are looking for a professional and friendly Customer Service Representative to join our team in Dubai Bur Dubai near ADCB Metro Station. The ideal candidate will handle customer inquiries, manage phone calls and messages and provide excellent support to ensure client satisfaction. The candidate should have strong communication skills, a positive attitude, and basic computer knowledge.

Responsibilities

• Handle customer calls, emails, and WhatsApp messages
• Provide accurate information and resolve issues promptly
• Maintain records of customer interactions and feedback
• Coordinate with internal teams to ensure smooth operations
• Uphold company service standards at all times

Requirements

• Minimum 1 year of experience in customer service or front desk
• Good English communication (Arabic or Hindi is a plus)
• Basic computer and typing skills
• Friendly, patient, and professional behavior

Key Skills

• Typing
• Data Entry
• Customer Service
• Basic Math
• Computer Skills
• Windows
• Banking
• Upselling
• Pricing
• Sanitation
• Cash Handling
• Stocking

Salary: AED

Location: Dubai Bur Dubai near ADCB Metro Station

Working Hours: 9 hours (with 1-hour break)

Visa Accommodation: Provided by company

Employment Type: Full Time

Experience: years

Vacancy: 1