Customer Relations Specialist

Castor Real Estate Enterprises Investment Development LLC- SPC; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading real estate company is looking for a dedicated Customer Service Representative to be the primary point of contact for clients. The role involves building strong relationships, ensuring customer satisfaction, and gathering insights to enhance services. Ideal candidates will have experience in customer service and excellent communication skills. This is a full-time position based in Abu Dhabi, UAE.

Qualifications

• Experience in customer service roles preferred.
• Ability to build and maintain strong customer relationships.
• Exceptional communication skills required.

Responsibilities

• Act as the primary point of contact with customers.
• Ensure high levels of customer satisfaction and loyalty.
• Gather customer feedback to improve services.

Skills

Customer Service

Problem-Solving

Relationship Building

Customer Experience Coordination

Contact Center Operations

Job description

Eligible Nationalities

Any Arab National, Any GCC National, Any European National, Any Anglophone National

Job Description

Act as the primary point of contact between the company and its customers. Build and maintain strong, long-term relationships with customers. Ensure high levels of customer satisfaction and loyalty. Represent the company professionally in all customer interactions. Gather customer feedback and insights to help improve products, services, and processes.

Employment Type

• Full Time

Department / Functional Area

• Helpdesk
• Customer Service
• Telecalling

Keywords

• Customer Service Representative
• Customer Service
• Problem-Solving
• Relationship Building
• Customer Experience Coordinator
• Contact Center Agent
• Client Relations Specialist
• Customer Advocate