Customer Relations & Logistics Coordinator

Black Pearl Consult; Dubai; On-site; AED 80,000 - 120,000; Full time

Job summary

A recruitment consultancy in Dubai is seeking a Customer Relations Coordinator to manage customer accounts and ensure smooth order fulfillment. This role involves processing orders, coordinating with various departments, and resolving customer issues effectively. The ideal candidate must hold a Bachelor's degree and have a minimum of 2 years of relevant experience in logistics or customer relations. Strong MS Excel skills and the ability to thrive in a fast-paced environment are essential. The position offers a dynamic work environment with opportunities for growth.

Qualifications

• Minimum of 2 years of relevant experience in trading, supply chain, accounting, logistics, or related field.
• Experience within an OEM vehicle spare parts manufacturing environment is a strong advantage.
• Certified Customer Relations or Customer Service Support training.

Responsibilities

• Manage assigned customer accounts and provide end-to-end customer support from order recording through fulfillment.
• Process, verify and post invoices, delivery notes, and packing lists accurately.
• Coordinate with Finance and Customer Relations Manager to maintain accounts receivable records.

Skills

Customer Relations

Logistics Coordination

MS Excel

Attention to Detail

Communication Skills

Education

Bachelor’s degree in commerce, accounting, supply chain/logistics or related field

Tools

Microsoft Excel

Job description

A recruitment consultancy in Dubai is seeking a Customer Relations Coordinator to manage customer accounts and ensure smooth order fulfillment. This role involves processing orders, coordinating with various departments, and resolving customer issues effectively. The ideal candidate must hold a Bachelor's degree and have a minimum of 2 years of relevant experience in logistics or customer relations. Strong MS Excel skills and the ability to thrive in a fast-paced environment are essential. The position offers a dynamic work environment with opportunities for growth.