CRM administrator - lead distributor - CRM - real estate

MIRA CONSTRUCTION L.L.C; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading Dubai real estate company is seeking a detail-oriented CRM administrator - lead distributor. You will be responsible for managing leads, ensuring smooth sales operations, and supporting agents with CRM-related tasks. The ideal candidate has experience as a CRM administrator, is familiar with real estate operations in Dubai, and possesses strong communication skills. Join a supportive team and enjoy career growth in a dynamic environment.

Benefits

Competitive salary package

Opportunity to work directly with top management

Career growth

Supportive team environment

Qualifications

• Previous experience as a CRM administrator or similar role.
• Experience with real estate in Dubai.
• Solid knowledge of CRM systems.

Responsibilities

• Monitor and manage leads in the CRM system.
• Ensure timely follow-ups with agents.
• Generate and deliver lead performance reports.

Skills

Attention to detail

Organizational skills

Communication skills in English

Problem-solving mindset

Tools

Amo CRM

Salesforce

Bitrix 24

Job description

We are looking for a detail-oriented and proactive CRM administrator - lead distributor to join the team. The role is critical for maintaining accurate data, ensuring smooth sales operations, and supporting both management and agents with CRM-related tasks.

Responsibilities

• Monitor and manage leads in the CRM system (assigning leads, tracking lead cycles).
• Ensure timely follow-ups with agents and efficient lead handling.
• Support agents with CRM-related queries.
• Generate and deliver lead performance and status reports for the CEO.
• Keep CRM data clean, updated, and accurately recorded.
• Manage and control documents within the CRM (upload, track, store securely).
• Coordinate with the AML team: collect and send deal-related documents, reply to AML queries.
• Ensure all AML documentation is properly organized and up to date in the CRM.
• Conduct quality control of calls and WhatsApp messages from brokers via the CRM.

Requirements

• Previous experience as a CRM administrator or similar role.
• Experience with real estate in Dubai.
• Solid knowledge of CRM systems (Amo CRM, Salesforce, Bitrix 24).
• Strong attention to detail and excellent organizational skills.
• Strong communication skills in English.
• Proactive, problem-solving mindset.

Benefits

• Competitive salary package.
• Opportunity to work directly with top management.
• Career growth in a leading Dubai real estate company.
• Supportive and professional team environment.