Corporate Teller

ADIB Group; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

A prominent banking institution in Dubai is seeking a Corporate Teller to deliver quality service through accurate transaction processing. Responsibilities include performing teller counter services, liaising for optimal transfer rates, and assisting customers efficiently. Candidates should have a minimum of two months banking experience and knowledge of UAE banking practices. This role provides a chance to develop within a professional environment.

Qualifications

• Minimum two months experience/training as teller in a banking environment/ADIB Academy.

Responsibilities

• Perform all teller counter service transactions accurately.
• Liaise with Treasury for best rates on centralized telegraphic transfers.
• Serve Private Banking customers and process related transactions.
• Identify and refer product inquiries to Sales staff.
• Act as a custodian for branch vault cash & security stationery.
• Cash reconciliation & balancing, end-of-day balancing.
• Ensure understanding of all centralized activities as per procedures.

Skills

Knowledge of ADIB Retail Banking products & services

Knowledge of ADIB Operational Policies & Procedures

Knowledge of UAE banking practices, regulations & risks

Awareness of competitors in the local market

Knowledge of all regulations issued by Central Bank of UAE

Knowledge of service standards

Cross-sales skills

Job description

Role and Location

Corporate Teller – Dubai

Role Purpose

Delivering quality teller service to customers via accurate and efficient processing while projecting ADIB's professional image in all interpersonal dealings.

Key Accountabilities

• Perform all teller counter service transactions such as cash deposits, cash withdrawals, drafts, telegraphic transfers, payment orders, standing orders, foreign currency purchase & sales, and cheque deposits in line with operational policies & procedures.
• When centralized telegraphic transfers are involved, liaise with Treasury to obtain best rates for VIP & high‑net‑worth customers in coordination with HOPs.
• Serve Private Banking customers at separate counters and process any other counter service transaction introduced by ADIB from time to time.
• Sell or identify and refer product inquiries from prospective customers to Sales staff.
• Act as one of dual custodians for branch vault cash & security stationery; assist HOP as the second custodian for dual control.
• Cash reconciliation & balancing, end‑of‑day balancing, general filing.
• Ensure proper understanding and processing for all centralized activities as per Branch Operations Centralization Projects.

Specialist Skills / Technical Knowledge Required

• Knowledge of ADIB Retail Banking products & services.
• Knowledge of ADIB Operational Policies & Procedures.
• Knowledge of UAE banking practices, regulations & risks.
• Awareness of competitors in the local market.
• Knowledge of all regulations issued by Central Bank of UAE.
• Knowledge of service standards.
• Cross‑sales skills.

Previous Experience

• Minimum two (02) months experience/training as teller in a banking environment/ADIB Academy.