Cluster Director of Sales Leisure

Minor International; United Arab Emirates; Remote; AED 257,000 - 331,000; Full time

Job summary

A hospitality group in the United Arab Emirates is seeking a Cluster Director of Sales - Leisure to manage sales for Dukes The Palm Dubai and NH Collection Dubai The Palm. The position requires a strong background in hotel sales, strategic sales planning, and building relationships with travel partners. Candidates should have a bachelor's degree and at least 5 years of experience in hotel sales, preferably within luxury brands. Proficiency in English and Thai is necessary.

Qualifications

• Bachelor's degree in any related field.
• At least 5 years experience in hotel sales.
• Strong sales and analytical knowledge.
• Experience in luxury hotel brands with strong leisure sector.
• Proficient in English and Thai (Bilingual) and computer literate.
• Ability to influence and persuade with excellent negotiation skills.

Responsibilities

• Serve as the primary point of contact for guests.
• Negotiate and confirm all events within hotel sales strategy.
• Identify up-selling opportunities to maximise revenue.
• Provide efficient service to handle customer enquiries.
• Develop and implement innovative sales strategies.
• Collaborate with marketing teams for promotional campaigns.
• Analyse market trends and competitor activities.
• Build relationships with travel partners and agencies.
• Coordinate with operations teams for guest experiences.
• Conduct property tours and site inspections.
• Prepare and present sales reports to senior management.
• Mentor the sales team to achieve targets.
• Represent properties at industry trade shows.
• Ensure compliance with company policies and brand standards.
• Seek opportunities for professional development.

Job description

As the Cluster Director of Sales - Leisure you will be responsible for:

• Serving as the primary point of contact for all existing and potential guests for both Dukes The Palm Dubai and NH Collection Dubai The Palm.
• Negotiating and confirming all events within the guidelines of the Hotels Sales Strategy ensuring optimal revenue generation and guest satisfaction.
• Identifying and capitalising on up‑selling opportunities to maximise revenue through catering and group bookings.
• Providing efficient and effective service to handle customer enquiries within predefined parameters to close sales successfully.
• Developing and implementing innovative sales strategies to attract leisure travellers and groups to both properties.
• Collaborating with marketing teams to create compelling promotional campaigns for leisure packages and seasonal offers.
• Analysing market trends and competitor activities to maintain a competitive edge in the leisure segment.
• Building and maintaining strong relationships with key travel partners, tour operators and online travel agencies.
• Coordinating with operations teams to ensure seamless execution of leisure guest experiences and events.
• Conducting regular property tours and site inspections for potential clients and travel industry partners.
• Preparing and presenting sales reports, forecasts and budgets to senior management.
• Mentoring and developing the sales team to achieve individual and collective targets.
• Representing both properties at industry trade shows, networking events and leisure travel exhibitions.
• Ensuring compliance with all company policies, procedures and brand standards in sales activities.
• Continuously seeking opportunities for professional development and staying updated on industry best practices.

Qualifications

• Bachelor's degree in any related field.
• At least 5 years experience in hotel sales.
• Strong sales and analytical knowledge.
• Experience in luxury hotel brands with strong leisure sector.
• Proficient in English and Thai (Bilingual) and computer literate.
• Ability to influence and persuade with excellent negotiation skills.

Remote Work

Yes

Employment Type

Full-time