Chief Operating Officer

Confidential Careers; Dubai; On-site; AED 400,000 - 600,000; Full time

Job summary

A leading hospitality group in Dubai is seeking a COO to oversee operations and drive excellence across luxury 5-star hotels. The ideal candidate will have over 15 years of senior leadership experience in hospitality, with a proven track record of operational efficiency and revenue growth. This role involves leading General Managers, developing growth strategies, and ensuring brand standards are upheld across all properties.

Qualifications

• Proven track record as COO or similar in luxury 5-star hospitality.
• Minimum 15 years of senior leadership experience in hotel groups.
• Strong commercial acumen with expertise in revenue growth.

Responsibilities

• Oversee hospitality operations ensuring service excellence.
• Develop growth strategies for new hotel openings.
• Mentor General Managers and senior leadership teams.

Skills

Leadership in hospitality operations

Operational efficiency

Strategic growth planning

Stakeholder management

Guest satisfaction focus

Job description

About Us

We are a UAE-based hospitality group managing a select portfolio of 5-star luxury hotels and resorts. With proven success in creating exceptional guest experiences, we are now embarking on an ambitious growth plan to expand our footprint across key international destinations.

Role Overview

As COO, you will oversee the company’s hospitality operations, ensuring excellence in service, profitability, and brand positioning. You will lead General Managers across the portfolio, align business strategies with ownership’s vision, and play a critical role in spearheading expansion initiatives.

Key Responsibilities

• Provide strategic leadership and direction across all hotel operations (Rooms, F&B, Spa, and Ancillary Services).
• Drive operational excellence, ensuring brand standards are maintained across properties.
• Develop and implement growth strategies for new hotel openings and acquisitions.
• Oversee financial performance, budgets, and KPIs to maximize revenue and profitability.
• Mentor and guide hotel General Managers and senior leadership teams.
• Ensure compliance with regulatory requirements and international hospitality best practices.
• Foster a culture of innovation, guest satisfaction, and employee engagement.

Candidate Profile

• Proven track record as COO, Managing Director, or Regional VP in luxury 5-star hospitality.
• Minimum 15+ years of senior leadership experience within leading hotel groups.
• Strong commercial acumen with expertise in operational efficiency and revenue growth.
• International exposure and experience managing multi-property portfolios.
• Exceptional leadership, communication, and stakeholder management skills.
• Ability to thrive in a dynamic, fast-growing environment.