Chief Concierge

Minor International; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

An established industry player is seeking a dedicated Concierge Supervisor to lead a dynamic team in providing exceptional service to guests. In this pivotal role, you will ensure that all guest requests are handled with the utmost professionalism and efficiency, reflecting the hotel's brand values. Your expertise in guest relations and communication will be essential in promoting the hotel's amenities and the surrounding area's attractions. If you are passionate about hospitality and thrive in a fast-paced environment, this opportunity is perfect for you.

Qualifications

• Minimum two years experience as a Concierge in a similar quality hotel.
• Outstanding guest relations skills and excellent communication in English.

Responsibilities

• Lead and supervise the Concierge team to ensure exceptional guest service.
• Train Concierge staff and fulfill guest requests efficiently.

Skills

Excellent communication skills

Guest relations skills

Knowledge of local and foreign languages

Supervisory skills

Job description

You will assist in leading and supervising the Concierge team to ensure they offer the best service knowledge and assistance to guests. Responsible for training and supervising Concierge staff. Ensures that all guest requests for information or assistance are fulfilled in an exceptionally courteous efficient and professional manner commensurate the hotel brand. Promotes hotel food and beverage facilities and recreational activities. Provides knowledgeable and comprehensive information about hotel and surrounding area including restaurants attractions transportation and recreational activities.

Qualifications :

• Excellent communication skills in English oral and written. Knowledge of local and foreign languages is an advantage.
• Outstanding guest relations skills
• Minimum two years experience as a Concierge in a similar quality hotel
• Minimum one year supervisory experience
• Well groomed
• Able to work a flexible schedule including weekends and holidays

Remote Work :

No

Employment Type :

Fulltime