Chat operator

Abroad Work; Dibba; On-site; AED 60,000 - 120,000; Full time

Job summary

A dynamic company in Dibba-El-Fujairah is seeking an experienced Chat Operator to engage with customers through online chat platforms. This full-time position includes responsibilities like responding to inquiries and providing excellent service. Candidates should be fluent in English, have prior chat support experience, and possess strong communication skills. Accommodation is provided, and immediate start is preferred.

Benefits

Accommodation provided

Qualifications

• Previous experience as a Chat Operator preferred.
• Ability to type quickly and accurately.
• Strong problem-solving skills and ability to think on your feet.

Responsibilities

• Respond promptly to customer inquiries through online chat platforms.
• Provide excellent customer service by addressing any issues or concerns.
• Build and maintain relationships with customers through friendly and professional communication.

Skills

Fluent in English

Excellent communication skills

Problem-solving skills

Ability to multitask

Job description

Chat Operator vacancy in Dibba-El-Fujairah UAE

We are seeking an experienced Chat Operator to join our team in Dibba-El-Fujairah, UAE. As a Chat Operator, you will be responsible for engaging with customers through online chat platforms to provide support, answer questions, and build relationships. This is a full-time position with accommodation provided.

Responsibilities

• Respond promptly to customer inquiries through online chat platforms
• Provide excellent customer service by addressing any issues or concerns
• Build and maintain relationships with customers through friendly and professional communication
• Use time management skills to handle multiple chats at once
• Meet daily targets for number of chats handled and customer satisfaction ratings

Requirements

• Fluent in English (additional languages a plus)
• Previous experience as a Chat Operator preferred
• Excellent communication skills and ability to type quickly and accurately
• Ability to multitask and prioritize effectively
• Strong problem-solving skills and ability to think on your feet

This is an urgent position, so we are looking for candidates who can start immediately. If you have experience in online chat support and are looking for a challenging role in a dynamic environment, we would love to hear from you!