Cashier cum Order Taker (FEMALE)

Befit Sports Club; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A wellness establishment in Dubai seeks an Order Taker cum Cashier to provide exceptional customer service. This role involves accurately taking orders, processing payments, and addressing customer inquiries while promoting a health-conscious environment. Candidates should have prior experience in a similar role, strong communication skills, and the ability to work in a fast-paced setting. The position offers competitive salary and full access to wellness club facilities.

Benefits

Competitive salary

Full access to wellness club facilities

50% discount on in-house food and beverages

Opportunities for career growth

Supportive team-oriented culture

Qualifications

• Previous experience as a cashier or order taker in hospitality or wellness.
• Strong communication and interpersonal skills.
• Ability to work under pressure in a fast-paced environment.

Responsibilities

• Greet guests warmly and professionally.
• Take food and beverage orders accurately.
• Process payments through POS systems.
• Resolve complaints or elevate issues to supervisors.

Skills

Communication skills

Attention to detail

Problem-solving skills

Tools

POS systems

Job description

The Order Taker cum Cashier is responsible for providing exceptional customer service. This role includes accurately taking orders, processing payments and ensuring excellent customer service while upholding the principles of wellness and health-conscious living. Also be able to answer customer questions and provide helpful advice.

Responsibilities

• Greet guests warmly and professionally reflecting the calm and inviting ambiance of the wellness environment.
• Accurately take food and beverage orders ensuring all dietary preferences and restrictions are noted.
• Provide detailed menu descriptions including wellness-oriented options to assist guests in making informed choices.
• Confirm and repeat orders to ensure accuracy.
• Process payments accurately through POS systems handling cash, credit cards and other payment methods.
• Issue receipts and maintain a record of all transactions.
• Ensure end-of-shift reconciliation of cash and sales reports.
• Address guest inquiries about menu items, promotions and wellness offerings.
• Resolve complaints or elevate issues to supervisors promptly and professionally.
• Promote additional wellness services or menu items where appropriate.

Requirements

• Previous experience as a cashier or order taker in a similar role in hospitality or wellness establishments.
• Familiarity with POS systems and cash handling procedures.
• Strong communication and interpersonal skills.
• Attention to detail for accurate order-taking and payment processing.
• Calm manner and professionalism aligned with the wellness industry’s ethos.
• Ability to work under pressure in a fast-paced yet serene environment.
• Basic mathematical and problem‑solving skills.

Benefits

• Competitive Salary: Based on experience and role responsibilities.
• Club Access: Full access to SEVEN Wellness Club facilities and classes.
• F&B Discount: 50% off all in‑house food and beverage items at The Dose by Silvena.
• Career Growth: Opportunities to grow across SEVEN’s expanding group of brands.
• Supportive Culture: A team‑oriented environment that values initiative, professionalism and well‑being.