Call center operator

Abroad Work; Ajman; On-site; AED 60,000 - 120,000; Full time

Job summary

A recruitment agency in Ajman is urgently hiring a Call Center Operator. The role requires fluency in Hindi or Malayalam and excellent communication skills. Candidates with previous call center experience will be preferred. This full-time position does not provide accommodation and requires individuals who can work under pressure in a fast-paced environment. Candidates of Indian or Malayalee nationality are encouraged to apply.

Qualifications

• Previous experience in a call center or customer service role preferred.
• Ability to work under pressure in a fast-paced environment.

Responsibilities

• Answer incoming calls and respond to customer inquiries and complaints.
• Provide information about products and services.
• Keep records of customer interactions and transactions.
• Follow up on customer inquiries if needed.
• Escalate any issues or complaints to the appropriate department.

Skills

Fluent in Hindi or Malayalam

Excellent communication skills

Problem-solving skills

Job description

Overview

Call Center Operator (Indian/Malayalee) - Urgent Hiring in Ajman, UAE. This is a full-time position with no accommodation provided. We are looking for individuals who are able to work under pressure and have excellent communication skills in Hindi or Malayalam.

Responsibilities

• Answer incoming calls and respond to customer inquiries and complaints
• Provide information about products and services
• Keep records of customer interactions and transactions
• Follow up on customer inquiries if needed
• Escalate any issues or complaints to the appropriate department

Qualifications

• Fluent in Hindi or Malayalam (spoken and written)
• Previous experience in a call center or customer service role preferred
• Excellent communication skills and phone etiquette
• Ability to work under pressure in a fast-paced environment
• Strong problem-solving skills
• Must be able to work full-time without accommodation
• National outlook: Only candidates with Indian or Malayalee nationality will be considered for this position.