Butler - St. Regis

Marriott Hotels Resorts; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel chain is seeking a Butler to provide personalized guest services and coordinate with hotel teams. This role requires excellent interpersonal skills, the ability to foretell guest needs, and 6 months of related experience. The ideal candidate must be ready to create a safe and professional environment while meeting the high standards expected at the hotel. This position offers a unique opportunity to be part of a team focused on redefining luxury through exceptional service.

Qualifications

• 6 months related work experience required.
• Impeccable interpersonal skills and ability to anticipate needs.
• Willingness to follow company policies and procedures.

Responsibilities

• Provide bespoke experiences and services to fulfill guest needs.
• Coordinate efforts of Butler Valets and ensure guest needs are met.
• Create a safe workplace and uphold quality standards.

Skills

Interpersonal skills

Anticipation of guest needs

Education

High school diploma or G.E.D.

Job description

Description

As the original house of luxury St. Regis continues to redefine modern luxury through service. At the core is the Butler program an icon to our heritage and the heart and soul of new luxury. It is hightouch personalized creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team who are the ultimate luxury ambassadors.

The Butler provides bespoke experiences and services to fulfill all guest needs during prearrival checkin throughout the stay and upon departure in partnership with other departments in the hotel operation. This includes coordinating efforts of Butler Valets and verifying that other departments supporting butler services are equipped to meet guest needs. The Butler is key to building rapport with guests proactively anticipate guest needs and acting upon them where possible.

While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s every team member is part of a trailblazing future to redefine modern luxury through service. The Butlers success is rooted in a deep passion for service uncompromising standards the ability to anticipate needs and impeccable interpersonal skills.

You will also be expected to create a safe workplace follow company policies and procedures uphold quality standards and ensure your uniform personal appearance and communications are professional. Butler team members will be on their feet and moving around (stand sit or walk for an extended time) and taking a handson approach to work (move lift carry push pull and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Butler team members to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

• Education: High school diploma or G.E.D. equivalent.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

REQUIRED QUALIFICATIONS

• Related Work Experience: 6 months related work experience required.

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to nondiscrimination on any protected basis including disability veteran status or other basis protected by applicable law.