Business Risk and Control Sr Analyst (UAE Nationals Only) - Dubai

Citi bank; United Arab Emirates; On-site; AED 120,000 - 160,000; Full time

Job summary

A leading multinational bank in the UAE is seeking a Business Risk and Control Senior Analyst. This role involves executing branch inspection control testing, ensuring compliance with established standards, and managing service level agreements. The ideal candidate will have over 5 years of experience, particularly in retail banking, along with strong analytical, communication, and time management skills. A bachelor's degree is required, making this an excellent opportunity for growth and professional development.

Qualifications

• 5+ years of experience, including 3+ years in a retail branch role.
• Extensive knowledge of sales, service, and operational activities within a retail bank branch.
• Excellent organization and time management skills under rigid time constraints.
• Strong analytical and decision-making skills to assess risk.
• Knowledge of typical branch systems.

Responsibilities

• Execute assigned testing activities timely and accurately.
• Ensure accurate reporting in the Branch Inspection tool.
• Manage service level agreements for timely execution.
• Support process improvement in the Branch Inspection group.
• Develop relationships with branch management and employees.

Skills

Analytical skills

Communication skills

Time management

Relationship management

Education

Bachelor’s/University degree

Tools

Microsoft Excel

Job description

Business Risk and Control Sr Analyst

The Branch Inspection Control Testing Execution Analyst is responsible for the monitoring/testing of controls executed within branches for Citi businesses that operate banking branches. This position reports to the Branch Inspection Controls Testing Team Leader within the Enterprise Branch & Legacy Franchises Control Testing Utility and is an execution-oriented individual contributor position accountable for executing branch inspection control testing. The Branch Inspection Control Testing Execution Analyst is well-versed in branch processes and controls with a level of understanding on control testing, and closely follows latest changes to controls and testing execution.

Excellent time management skills are required to negotiate internally and deliver inspections on time. Developed communication and diplomacy skills are required to guide, influence and convince others, particularly colleagues in branches. The analyst is accountable for controls testing results and advice regarding controls execution.

Responsibilities

• Executes assigned testing activities timely, accurately, and according to published standards, and delivers prompt and thorough reporting.
• Ensures accurate disposition in the Branch Inspection tool, promoting overall report quality, especially in description and classification of exceptions and accuracy of data recording.
• Manages service level agreement to ensure timely assessment execution and reporting of risks and control breaks to branch management.
• Uses data from varying systems and repositories to develop a thorough understanding of the branch being inspected, including identification of trends, anomalies, outliers, and red flags, escalating concerns as needed.
• Supports process improvement within the Branch Inspection group, which may include use of computer-assisted assessment tools and techniques to drive efficiency and effectiveness in control testing.
• Supports covered businesses during reviews and/or the issue management process, performing walkthroughs/demos as required.
• Participates in identification and escalation of potential fraud and ethics concerns.
• Develops and maintains effective relationships with branch management, employees, and support functions to ensure a clear understanding of identified errors, drivers, and potential solutions.

Qualifications

• 5+ years of experience, including 3+ years in a retail branch role.
• Extensive knowledge of sales, service, and operational activities and the control environment within a retail bank branch.
• Excellent organization and time management skills, producing high-quality work under rigid time constraints.
• Strong analytical and decision‑making skills to assess risk and identified concerns materiality.
• Knowledge of typical branch systems.
• Proficient in Microsoft Office with an emphasis on MS Excel.
• Consistently demonstrates clear and concise written and verbal communication skill.
• Outstanding relationship building and relationship management skills.

Education

• Bachelor’s/University degree, or equivalent experience.

Equal Opportunity Employment

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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