Business Analyst - UAE (Onsite)

PixelChain; Dubai; Hybrid; AED 120,000 - 200,000; Full time

Job summary

A dynamic e-commerce firm in Dubai is looking for a detail-oriented Business Analyst to join their team. This role entails collaborating with product managers and technical teams to translate business needs into actionable user stories and to conduct market research for product improvements. The ideal candidate should possess over 5 years of experience in an E-commerce setting, strong analytical skills, and proficiency with tools like Jira and Figma. Competitive salary and hybrid working offered.

Benefits

Competitive salary based on capability

Hybrid working & flexible hours

Annual leave up to 24 days/year

Home visit benefit - 2 flight tickets/year

Multinational team environment

Qualifications

• 5+ years of experience as a Business Analyst in a tech/product or E-commerce company.
• Strong understanding of E-commerce platforms and customer journey optimization.
• Excellent analytical and problem-solving skills.

Responsibilities

• Collaborate with product managers to gather and document product requirements.
• Translate business needs into actionable user stories.
• Conduct competitor and market research for product improvements.

Skills

Business analysis

E-commerce knowledge

Analytical skills

Clear documentation

SQL knowledge

Communication skills

Tools

Jira

Confluence

Figma

Google Analytics

Mixpanel

Job description

Location: Business Bay, Dubai| Employment: Full-time | Industry: E-Commerce/Gaming

We are looking for a detail-oriented and business-savvy Business Analyst (BA) to join our E-commerce product team. In this role, you will act as the bridge between business stakeholders, product managers, and technical teams to deliver data-driven insights and shape impactful digital experiences for millions of users.

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What You'll Be Doing

• Collaborate with product managers and business teams to gather, analyze, and document product requirements.
• Translate business needs into clear, actionable user stories and functional specifications.
• Work closely with engineering teams to ensure proper understanding and implementation of product requirements.
• Conduct competitor and market research to identify trends and propose product improvements.
• Analyze user behavior and transaction data to evaluate product performance and suggest optimizations.
• Support the QA team during UAT (User Acceptance Testing) to ensure business requirements are met.
• Facilitate workshops, sprint planning, and backlog grooming sessions with cross-functional teams.
• Continuously improve documentation processes and internal workflows.

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What We're Looking For

• 5+ years of experience as a Business Analyst in a tech/product or E-commerce company.
• Strong understanding of E-commerce platforms, online shopping workflows, and customer journey optimization.
• Excellent analytical and problem-solving skills.
• Proficiency in writing clear and concise documentation (BRD, PRD, user flows, etc.).
• Experience with tools such as Jira, Confluence, Figma, or similar.Strong communication skills able to interface with both technical and non-technical stakeholders.
• Knowledge of SQL or analytics tools (e.g., Google Analytics, Mixpanel) is a plus.
• Fluent in English (written and spoken).
• Nice to Have
  • Experience working in Agile/Scrum environments.
  • Background in UX research or product analytics.
  • Familiarity with marketplace platforms or multi-vendor E-commerce systems.

What You'll Get:

• Competitive & open salary range, based on your true capability not just your title
• Hybrid working & flexible hours
• Annual leave up to 24 days/year
• Home visit benefit 2 flight tickets/year to reunite with your family
• Multinational team with members from 16 countries, diverse yet supportive

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Recruitment Process:

1. HR Interview
2. Take Home Assignment
3. Technical Interview
4. Background Check
5. Offer