Billing Officer

NMC Group; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading healthcare provider in Abu Dhabi is looking for an experienced administrative professional to manage insurance claims and billing processes. The ideal candidate should possess a Bachelor's degree and have a minimum of two years' experience in cash billing procedures. Strong organizational and communication skills are necessary for this role, which involves interacting with co-workers and customers to ensure accurate billing and record maintenance. This is a full-time position with competitive benefits.

Qualifications

• Bachelor degree or related field required.
• Minimum two years of experience in a similar role.
• Paramedical or coding knowledge is an advantage.
• Strong organizational and communication skills.

Responsibilities

• Manage account balances and discover outstanding debts.
• Collect information for calculating bills receivable.
• Issue invoices and bills to customers.
• Receive and verify payments.
• Update accounting records with new payments.

Skills

Knowledge of cash billing procedures

Proficiency in using computers

MS Office (Word, Excel, PowerPoint)

Strong organizational skills

Effective communication skills

Education

Bachelor of Commerce or Business Administration

Job description

Checks and compiles all Insurance claims before submitting them to the respective payers and insurance companies, using coded data to finalize and submit claims to insurance companies.

Responsibilities

Manage account balances to discover outstanding debts or inconsistencies

Collect all information needed to calculate bills receivable (order amounts, discount rates, etc.)

Check data input in the accounting system to ensure accuracy of the final bill

Issue invoices and bills, and send them to customers through various channels (mail, email, etc.)

Issue customer account statements periodically or whenever necessary

Receive payments through various methods (cash, online payments, etc.) and verify credibility

Send payment reminders and contact customers when required

Update accounting records with new payments, balances, and customer information

Answer questions and handle customer complaints regarding bills

Finalize bills after verifying with coders

Maintain discount form filings along with other departments

Submit bills on DOH as per their requirements

For pharmacy claims, check transactions according to TPA/payer, member ID, card validity, coverage, approvals/LPO, insurance plan, refunded transactions, etc.

Ensure claims are appropriately dispatched by obtaining acknowledgment slips or verifying with the regulatory post office using the facility license number

Prepare required monthly reports upon request

Perform any other duties assigned by the HOD within the job scope

Comply with all OSH and infection control policies, standards, and procedures

Work in accordance with documented OSH procedures and specific responsibilities

Be familiar with emergency and evacuation procedures

Notify OSH hazards, incidents, near misses, and support in preparing risk assessments and incident reports

Comply with waste management procedures and policies

Attend applicable OSH/Infection Control training programs, mock drills, and awareness programs

Use appropriate personal protective equipment and safety systems

Qualifications

Bachelor of Commerce, Business Administration, or any related degree; paramedical or coding knowledge is an advantage

Minimum of two years’ experience

Knowledge of cash billing procedures

Proficiency in using computers and related software applications

Experience with MS Office (Word, Excel, PowerPoint)

Strong organizational skills

Effective communication and interpersonal skills for interacting with co-workers, supervisors, and customers

Job Info

• Job Identification 9617
• Job Category Administration
• Posting Date 11/27/2025, 02:05 PM
• Job Schedule Full time