Billing Executive

NMC Healthcare; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading healthcare provider in Dubai seeks a Billing Executive to ensure accurate billing for outpatient and inpatient services. The ideal candidate will have a Bachelor's degree and 2-3 years of experience in billing and customer service. Responsibilities include verifying insurance eligibility, maintaining billing records, and delivering high-quality service to patients. Knowledge of UAE insurance processes and EMR systems is essential for this role.

Qualifications

• 2-3 years of billing and customer service experience in healthcare, preferably in the UAE.
• Proficient understanding of UAE insurance processes.
• Experience with EMR systems.

Responsibilities

• Ensure accurate and timely billing for all services.
• Verify insurance eligibility and collect payment details.
• Maintain organized billing records according to hospital policies.
• Communicate billing details effectively with patients.

Skills

Billing processes

Customer service

Communication

Knowledge of UAE insurance

EMR systems

Education

Bachelor’s degree in commerce/accounting/business

Job description

The Billing Executive is responsible for ensuring accurate and timely billing for outpatient and inpatient services in accordance with hospital policies and insurance guidelines. The role includes verifying insurance eligibility, co-payment requirements, policy validity, and related documentation to prevent claim rejections. The executive also serves as a key point of contact for patients, delivering high-quality customer service by resolving billing queries, explaining financial responsibilities, and maintaining transparency throughout the billing process.

Responsibilities

Perform daily charge entry for inpatient services based on medical records and department inputs.

Collect advance deposits from self-paying inpatients and update records in the billing system.

Conduct pre-admission checks for insurance eligibility, policy coverage, co-payment details, and documentation accuracy.

Liaise with the front office and admission desk to ensure proper billing classification and correct insurance tagging at the time of admission.

Upload required insurance documents (approvals, EIDs, insurance cards) to the EMR for audit and claim submission.

Monitor patient class, package applicability, and treatment changes during hospitalization and coordinate with concerned departments for billing updates.

Communicate clearly with patients regarding financial responsibilities, estimated costs, and deposit requirements.

Collaborate with clinical teams to capture all billable services, investigations, and procedures timely.

Escalate discrepancies or delays in billing information to the billing supervisor or RCM manager.

Maintain organized and up-to-date billing records in compliance with hospital policies and audit requirements.

Qualifications

Bachelor’s degree in commerce / accounting / business

2–3 years of billing and customer service experience in healthcare (UAE preferred)

Knowledge of UAE insurance processes and EMR systems

Job Info

• Job Identification 9570
• Job Category Administration
• Posting Date 01/16/2026, 10:21 AM
• Apply Before 02/26/2026, 08:00 PM
• Job Schedule Full time
• Locations NMC Hospital DIP Blue, Dubai, AE