Bilingual Guest Data Specialist (English/Arabic)

FAIRMONT; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality chain in Abu Dhabi is seeking a passionate Heartist to enhance guest satisfaction. The role requires strong interpersonal skills, a service-minded attitude, and fluency in English and Arabic. Responsibilities include managing guest data, fostering loyalty through personalized relationships, and ensuring high standards of service. Join us to create memorable experiences for our guests in a diverse and inclusive workplace.

Qualifications

• Good listening skills and ability to anticipate guests' needs.
• Team spirit and ability to build friendly, personalized relationships.

Responsibilities

• Update guest data promptly and accurately in the online system.
• Help meet department’s sales targets through efforts.
• Ensure administrative procedures do not interfere with guest relations.

Skills

Good interpersonal skills

Guest oriented and service minded

Dynamic

Fluent in English

Fluent in Arabic

Job description

A leading hospitality chain in Abu Dhabi is seeking a passionate Heartist to enhance guest satisfaction. The role requires strong interpersonal skills, a service-minded attitude, and fluency in English and Arabic. Responsibilities include managing guest data, fostering loyalty through personalized relationships, and ensuring high standards of service. Join us to create memorable experiences for our guests in a diverse and inclusive workplace.