Bilingual Customer Service & Sales Officer (Emiratized)

First Abu Dhabi Bank; Dubai; On-site; AED 30,000 - 60,000; Full time

Job summary

Join a leading bank in the UAE as a Customer Service Officer, where your skills will contribute to exceptional customer experiences. In this role, you will be the primary point of contact for customers, addressing inquiries and resolving issues with professionalism and care. You'll collaborate with teams to enhance service quality and participate in ongoing training to develop your skills. This is an exciting opportunity to make a meaningful impact in the banking sector while working in a dynamic environment that values your contributions and growth. If you're passionate about customer service and ready to take on new challenges, we want to hear from you!

Qualifications

• 1-2 years of customer service experience preferred.
• Strong communication in Arabic and English is essential.

Responsibilities

• Achieve sales targets and respond to customer inquiries.
• Resolve customer issues efficiently and maintain records.

Skills

Verbal and written communication skills

Problem-solving abilities

Customer-oriented mindset

Time management skills

Education

Bachelor's degree

Tools

Customer service software

CRM systems

Job description

Join a leading bank in the UAE as a Customer Service Officer, where your skills will contribute to exceptional customer experiences. In this role, you will be the primary point of contact for customers, addressing inquiries and resolving issues with professionalism and care. You'll collaborate with teams to enhance service quality and participate in ongoing training to develop your skills. This is an exciting opportunity to make a meaningful impact in the banking sector while working in a dynamic environment that values your contributions and growth. If you're passionate about customer service and ready to take on new challenges, we want to hear from you!