Bellman

Minor International; Abu Dhabi; On-site; AED 25,000 - 60,000; Full time

Job summary

A leading hospitality company in Abu Dhabi is seeking a full-time Guest Services role. Responsibilities include anticipating guest needs, maintaining a tidy lobby, and assisting with transportation arrangements. Candidates should possess a high school diploma, a passion for hospitality, and good communication skills. This position offers a dynamic environment focused on guest satisfaction.

Qualifications

• High school diploma required.
• Must have a passion for hospitality.
• Positive learning attitude is essential.

Responsibilities

• Anticipate all guest needs and handle inquiries.
• Ensure lobby area is clean and tidy.
• Assist guests with luggage and coordinate transportation.

Skills

Good communication skills

Passionate about hospitality

Positive learning attitude

Education

High School Diploma

Job description

To anticipate all guest needs and handle all guest inquiries
To participate in the effective day to day operation at the Bell service desk.
To have complete knowledge of the hotel products and services including room types rates relative features and facilities food and beverage outlets and promotions spa and health club and other properties.
To ensure lobby area is clean and tidy at all times.
To greet and acknowledge all guests welcoming them in a polite and friendly manner.
Assist guests with the luggage and provide a luggage storage service for guest.
To coordinate delivery of messages and other items to the guest room
To assist guests who require special attention.
Complete all other shift duties as outlined on shift checklist.
To assist in ensuring that the transportation arrangements of the hotel work perfectly including the coordination of taxis private vehicles limousines and other vehicles.
Assist all other areas of the hotel when required.

Qualifications :

High School Diploma
Passionate about hospitality
Positive learning attitude
Good communication skills

Additional Information :

Remote Location

Remote Work :

No

Employment Type :

Full-time