Beauty Advisor - Dubai Mall F&B

Chanel; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading luxury beauty brand in Dubai is seeking a Sales Associate for their Fragrance & Beauty Boutique. You will create memorable experiences for clients, develop a loyal client database, and ensure exceptional service. Candidates should have significant experience in a similar role and a passion for beauty, along with strong interpersonal skills and a results-oriented approach. This role offers the opportunity to work collaboratively within an engaging team environment.

Qualifications

• Significant experience and background in a similar position.
• Strong understanding of excellent client experience.

Responsibilities

• Create a tailor-made experience and ensure excellence in client service.
• Build your own client database and focus on clienteling.
• Ensure the Boutique is well maintained in respect to VM guidelines.

Skills

Strong interpersonal and communication skills

Passion about Beauty

Great sense of initiative

Job description

Reporting to the Boutique Manager, you will be part of the sales team within our Fragrance & Beauty Boutique, and you will contribute to creating a loyal client database by ensuring a unique and memorable experience is given to each client.

Your main responsibilities are:

• To embody Chanel values and DNA:
  • Share solid knowledge of the brand, its heritage and know-how with clients as well as the team
  • Co-create stories with and for clients, share the brand culture and blend it with the clients’ personal story
  • Constantly follow latest Beauty trends and be pro‑active in self‑learning
  • Be a brand ambassador by respecting our grooming guidelines at all times
• To surpass client expectations:
  • Create a tailor‑made experience, offer personalized solutions and ensure excellence in client service in accordance with Chanel’s rituals and standards
  • Ensure clients are welcomed in the expected manner in order to create a strong relationship with them and ensure brand loyalty
  • Develop cross‑selling among all categories in the boutique
  • Handle client complaints and requests effectively and according to guidelines
  • Build your own client database and consistently focus on clienteling alongside your Manager
  • Actively participate in beauty events and workshops organized for clients
• Boutique operation:
  • Ensure the Boutique is perfectly well maintained in respect to the VM guidelines
  • Understand and participate in the operation of the Boutique and provide your Manager with appropriate reports
  • Collaborate with others and contribute to building the success of the Boutique by achieving sales targets and KPIs

You will bring:

• Significant experience and background in a similar position
• Passion about Beauty
• Strong understanding of excellent client experienceStrong interpersonal and communication skills
• Great sense of initiative and an intercultural approach

You are energized by:

• Working with others in a collaborative environment
• Strong attraction for challenge and results oriented