BDR Operations Manager

Sana Commerce; Dubai; Hybrid; AED 60,000 - 120,000; Full time

Job summary

A leading tech firm in Dubai is searching for a BDR Operations Manager to own and optimize BDR platforms and workflows. The ideal candidate should have at least 4 years of experience in Sales/BDR Operations, strong proficiency in tools like Outreach, LinkedIn Sales Navigator, and Microsoft Dynamics 365. Responsibilities also include developing training materials and collaborating across departments. This role offers a full-time position in a hybrid working environment, with three days in the office.

Qualifications

• 4 years of experience in Sales/BDR Operations or as a BDR/SDR with deep tool fluency.
• Strong admin-level experience with Outreach.
• Hands-on experience with Lusha, LinkedIn Sales Navigator, and ZoomInfo.

Responsibilities

• Own and administer BDR platforms ensuring data accuracy and efficiency.
• Continuously optimize the BDR tech stack with modern tools.
• Design and refine scalable prospecting workflows for BDRs.

Skills

Sales/BDR Operations experience

Familiarity with CRM platforms

Cross-functional project management

Strong communication skills

Tools

Outreach

Lusha

LinkedIn Sales Navigator

ZoomInfo

Microsoft Dynamics 365

Job description

What youll be doing:

• Own and administer BDR platforms (e.g. Outreach ZoomInfo Lusha LinkedIn Sales Navigator) including integrations with Microsoft Dynamics 365 to ensure data accuracy efficiency and usability.
• Continuously optimize the BDR tech stack recommending and implementing modern tools and emerging technologies (e.g. AI-powered personalization/enrichment) to improve performance.
• Design and refine scalable prospecting workflows and cadences ensuring BDRs have timely accurate and relevant data to drive outbound success.
• Develop and maintain training onboarding and tool documentation in collaboration with Revenue Enablement ensuring consistent process adoption.
• Own BDR performance reporting and dashboards delivering actionable insights on activity conversion rates and campaign effectiveness.
• Identify and communicate productivity blockers and opportunities for optimization leveraging insights to improve outbound results and target attainment.
• Collaborate cross-functionally with Sales Marketing Enablement and Revenue Operations to align GTM execution territory planning and tool usage.

Qualifications :

What youll bring:

• 4 years of experience in Sales/BDR Operations or as a BDR/SDR with deep tool fluency.
• Strong admin-level experience with Outreach.
• Hands-on experience with Lusha LinkedIn Sales Navigator and ZoomInfo.
• Familiarity with Microsoft Dynamics 365 CRM (or a comparable CRM platform).
• Willingness to work hybrid from our Dubai office (3 days in office)
• Proven ability to manage cross-functional projects and improve processes.
• Strong communication documentation and training skills.

Nice to have:

• Experience integrating sales tools with CRMs and marketing platforms.
• Knowledge of lead routing data enrichment and territory assignment best practices.
• Basic understanding of sales analytics and pipeline metrics.

Job descriptions can be tough to interpret. Even if you may not tick all the boxespleaseexplain your motivation for the role of BDR Operations Manager in a cover letter.Westrongly encourage you to apply if you still feel like you are a great match for this roleApply now!

Additional Information :

#LI-JS1

#LI-Hybrid

Remote Work :

No

Employment Type :

Full-time