B&F Captain - Liv

Marriott Hotels Resorts; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading international hospitality company in Dubai is seeking a candidate to prepare banquet services, communicate with guests, and ensure quality standards are met. The role requires at least 2 years of relevant experience and 1 year of supervisory experience, with a high school diploma as the minimum education requirement. Join a dynamic team dedicated to excellence in service.

Qualifications

• At least 2 years of related work experience.
• At least 1 year of supervisory experience.

Responsibilities

• Communicate service needs to chefs and stewards throughout functions.
• Ensure banquet rooms and service areas are prepared.
• Check in with guests to ensure satisfaction.
• Maintain cleanliness of work areas throughout the day.

Skills

Communication skills

Customer service

Teamwork

Education

High school diploma or G.E.D. equivalent

Job description

Overview

POSITION SUMMARY

Responsibilities

• Communicate service needs to chefs and stewards throughout functions.
• Total charges for group functions and prepare and present checks to group contacts for payment.
• Ensure banquet rooms, restaurants and coffee breaks are ready for service.
• Ensure proper centerpieces are displayed on every table.
• Inspect the cleanliness and presentation of all china, glass, and silver prior to use.
• Check in with guests to ensure satisfaction.
• Set tables according to type of event and service standards.
• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
• Maintain cleanliness of work areas throughout the day.
• Follow all company and safety and security policies and procedures; report accidents, injuries and unsafe work conditions to manager; and complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language and answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others; support team to reach common goals and listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
• Stand, sit, or walk for an extended period of time.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 2 years of related work experience.
• Supervisory Experience: At least 1 year of supervisory experience.
• License or Certification: None

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to nondiscrimination on any protected basis including disability veteran status or other basis protected by applicable law.