Assistant Front Office Manager - Luxury Hotel Experience

AccorHotel; Ras Al Khaimah; On-site; AED 60,000 - 90,000; Full time

Job summary

A luxury hotel in Ras Al Khaimah is looking for an Assistant Front Office Manager to support the daily operations of the Front Desk. You will ensure exceptional guest experiences and lead front office teams in maintaining service standards. Candidates should have at least 1 year of leadership experience, strong communication skills, and a passion for luxury hospitality. The role is full-time, with no remote work options. Join us to create memorable guest experiences with a focus on team development and service excellence.

Qualifications

• Minimum of 1 year of leadership experience in front office operations.
• Proven ability to lead teams in a guest-facing setting.
• Fluency in English; additional languages are a plus.

Responsibilities

• Oversee day-to-day operations of the Front Desk.
• Act as Manager on Duty as needed.
• Collaborate with teams to ensure a seamless guest experience.

Skills

Leadership experience in front office operations

Team management

Conflict resolution skills

Customer-focused mindset

Education

Bachelor's degree in Hospitality Management

Tools

Opera PMS

MS Office

Job description

A luxury hotel in Ras Al Khaimah is looking for an Assistant Front Office Manager to support the daily operations of the Front Desk. You will ensure exceptional guest experiences and lead front office teams in maintaining service standards. Candidates should have at least 1 year of leadership experience, strong communication skills, and a passion for luxury hospitality. The role is full-time, with no remote work options. Join us to create memorable guest experiences with a focus on team development and service excellence.