Assistant, Employee Residences

Atlantis Dubai; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury resort in Dubai is seeking an Assistant for the Employee Residences department. The role involves providing administrative support, ensuring excellent customer service, and assisting HR-related concerns. Ideal candidates will have experience in a similar role, preferably in a 5-star setting, and must possess strong organisational skills along with proficiency in MS Office and Oracle HRMS Systems. Competitive tax-free salary and various benefits are offered in this dynamic luxury hospitality environment.

Benefits

Competitive salary

Food and beverage privileges

Comprehensive health insurance

Annual flights home

Incentive programme

Wellness initiatives

Qualifications

• Experience in a similar administrative role, preferably in luxury hospitality.
• Strong organisational skills with confidentiality.
• Professional, personable, and well-groomed.

Responsibilities

• Support and coordinate administrative issues in the Employee Residences department.
• Provide excellent customer service to internal and external clients.
• Assist with employee residence and HR related concerns.

Skills

Organisational skills

Customer service

Confidentiality

Proficiency in MS Office

Tools

Oracle HRMS Systems

Job description

Assistant, Employee Residences (18325)

Atlantis Dubai is part of Kerzner International, and home to two extraordinary resorts: the world-renowned Atlantis, The Palm and the ultra-luxury Atlantis The Royal. Together, they represent world-class service, bold innovation, and unforgettable experiences brought to life.

With over 6,000 colleagues from 129 nationalities, Atlantis Dubai operates as one team, with many departments and back‑of‑house functions seamlessly supporting both resorts. Across every role and department, our shared purpose is the same: to create amazing experiences and everlasting memories - not only for our guests, but for our colleagues too.

About the role

As an Assistant, Employee Residences, you will provide the employee residence department with the support and co‑ordination of all administrative related issues in the department, in addition to providing excellent customer service to both internal and external colleagues. You will also provide assistance to colleagues of all employee residence and HR related concerns, as well as warmly greet external/internal clients and handle their requests in a timely and efficient manner.

About you

Ideally, we’re looking for someone with experience in a similar administrative role, preferably within a luxury 5-star hotel or resort setting.

In addition to the above, you will have strong organisational skills with the ability to maintain a high level of confidentiality, be professional, personable, friendly, dedicated and well groomed. You will also be proficient in all MS Office Programs, Internet, Oracle HRMS Systems.

We offer a competitive, tax‑free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive programme, and a variety of colleague wellness and social initiatives.

With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world‑class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long‑term, fulfilling career in luxury hospitality. Join the A‑Team and discover the extraordinary.