Assistant Creative Content Officer

United Nations High Commissioner for Refugees; United Arab Emirates; On-site; AED 183,000 - 258,000; Full time

Job summary

An international humanitarian organization is looking for a creative content coordinator to manage the production of engaging content for fundraising and public engagement initiatives across MENA. The role requires expertise in both English and Arabic writing, project management skills, and a background in marketing or communications. You will produce various assets, collaborate with multiple stakeholders, and support digital strategies aimed at increasing donor engagement. This position emphasizes innovative approaches and strong analytical abilities.

Qualifications

• Bachelor's degree required, ideally in Marketing or Communications.
• Minimum 1 year of relevant experience in fundraising or communications.
• Experience in drafting content in English and Arabic.

Responsibilities

• Coordinate content production for the Private Sector Partnership MENA team.
• Develop compelling content for campaigns and engagements.
• Draft and edit content in both Arabic and English.

Skills

Creative content development

English writing and reviewing

Arabic writing and reviewing

Project management

Digital content strategy

Education

Bachelor degree in Marketing, Communications or equivalent

Tools

Video production tools

Content management software

Job description

Deadline for Applications

January 6, 2026

Hardship Level (not applicable for home-based)

A (least hardship)

Family Type (not applicable for home-based)

Family

Staff Member / Affiliate Type

UNOPS IICA1

Target Start Date

2026-02-01

Terms of Reference

General Background

The United Nations High Commissioner for Refugees (UNHCR) is mandated to lead and coordinate international action to protect and assist refugees and other persons of concern. Private Sector Partnerships Service (PSP) sits within UNHCR's Division of External Relations (DER) and is responsible for mobilizing resources from the private sector for refugees. UNHCR has developed a $1 Billion Private Sector Fundraising Strategy 2018‑2025. This strategy focuses on both Individual Giving and Private Sector Partnerships and identifies priority fundraising markets and regions.

Job Purpose

This role will be responsible for organizing and coordinating the content production for the Private Sector Partnership (PSP) MENA team. The incumbent will help in coordinating the traffic of the in‑house creative team responsible for crafting content and supporting productions for all PSP MENA teams and diverse audiences, including the wider public in MENA and globally, digital influencers and GWA, media partners, high‑net‑worth individuals (HNIW), private corporations, and foundations. The role will also act as a liaison between the PSP team, the field and the Global PSP team in the planning, execution, and delivery of a range of content assets for fundraising and engagement purposes. The incumbent will also support in the drafting of English and Arabic copy, review and quality assurance across content.

The position demands a balance of language skills, creative vision, project management and coordination skills to ensure the PSP MENA creative team delivers timely content for major campaigns like Ramadan and Winter, used both regionally and globally. This content includes storytelling videos, landing pages, infographics, emails, impact reports, and other assets. Constant communication with the wider PSP network, regional bureaus, country operations, and field colleagues is crucial. The incumbent will need to constantly look for ways to better leverage emergencies, break through the noise, and develop cutting‑edge approaches which will increasingly improve UNHCR’s positioning, awareness raising, brand and income through creative assets. The incumbent will also have to stay alert to identify key opportunities, and reputation risks which could negatively impact UNHCR’s fundraising potential, paying careful attention to ethical guidelines. The role requires equal skills in both English and Arabic writing and reviewing.

Main Accountabilities or Main Responsibilities

• Creative Ideation: responsible for the development and creation of compelling content for campaigns, emergencies, and different fundraising and engagement platforms.
• Coordinate all creative content requests between PPH, F2F and IG teams and the creative teams, including designers, copywriters, and multimedia specialists.
• Draft English and Arabic copy for a diverse set of communications materials and visual content.
• Transcribe and filter raw stories and interviews.
• Support PSP MENA’s digital team content strategy and its fundraising goals, in collaboration with the Digital and Fundraising teams, especially in the digital space to engage more audiences and help acquire new donors.
• Write and coordinate content briefs for content collection missions, interviews, filming and photography among refugees for PSP MENA and support PSP global campaigns and activities.
• Help in writing, editing and proofreading a wide range of content, including landing pages, videos, impact reports, etc. to ensure brand consistency, guidelines and creative quality.
• Create project timelines, and milestones for a wide range of creative projects of different scopes from start to finish, while managing talent.
• Hold successful brainstorms, create concepts, ideas and pitch decks, work towards adoption of ideas, products and activations.
• Support the team in coordinating content gathering with key UNHCR operations as well as PSP HQ, to coordinate content requirements, content collection and production.
• Liaise with external agencies to manage external shooting and production as needed.
• Drive opportunities and themes based on data analysis and research. Remain agile to recognize opportunities from trends and news agenda to create fundraising momentum.
• Work closely with the Fundraising and Digital teams to assess performance of content and maintain agility in making amendments and recommendations for improvement.
• Perform other functions as needed.

Qualifications and Experience

Education

• Bachelor degree in Marketing, Communications, International Relations, Fundraising, Advertising, Journalism and/or equivalent work experience.

Work Experience

• Minimum 1 year with a Bachelor’s degree in combination of related experience in leading a team of high‑performing creative and/or marketing professionals. No years of experience are required with a Master’s degree.
• Significant experience working in a fundraising context, in the field of external relations and/or communications.
• Experience in drafting and reviewing of English and Arabic communications.
• Experience in working in content creation and video production.
• Experience in high‑level external relations, including communications.
• Experience working with multiple stakeholders a plus.
• Working experience in the humanitarian field.
• Multi‑channel experience, including digital/web, social media, and video.
• Previous experience with UNHCR.

Key Competencies

• Ability to work in fast‑paced, deadline‑driven environment, while managing competing priorities with confidence and calm.
• Excellent Arabic and English writing skills.
• Strong planning and project management skills.
• Excellent conceptual skills and strong persuasive and presentation skills.
• Ability to solve problems swiftly.
• Critical thinker with a positive mindset who is able to offer creative solutions and turn ideas and information into creative products.
• Highly organized with high attention to details and accuracy.
• Demonstrated knowledge and skills in research, media trends and analysis.
• Proven ability to handle multiple tasks/projects.
• Strong analytical skills and attention to detail.

Other information

This position doesn't require a functional clearance.

Remote

No