Arabic Receptionist for Clinic In Dubai

Ontime Group; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A healthcare clinic in Dubai is seeking a highly motivated Arabic Receptionist. In this key role, you will provide exceptional customer service and administrative support, ensuring that clients feel welcomed and valued. Responsibilities include greeting clients, managing calls, scheduling appointments, and assisting with billing inquiries. The ideal candidate will be fluent in Arabic and English, possess excellent communication skills, and have prior experience in a healthcare setting.

Benefits

Salary Benefits

Qualifications

• Previous experience as a Receptionist in a clinic or healthcare setting.
• Fluency in Arabic and English, both spoken and written.
• Experience with appointment scheduling.

Responsibilities

• Greet and assist clients upon their arrival at the clinic.
• Manage incoming calls and schedule appointments.
• Provide clients with information regarding clinic services.

Skills

Fluency in Arabic and English

Excellent communication skills

Strong customer service abilities

Attention to detail

Organizational skills

Ability to multitask

Tools

Clinic management systems

Office software

Job description

Description

Ontime Group is seeking a highly motivated Arabic Receptionist to join our clinic in Dubai. As a key member of our team you will be responsible for providing exceptional customer service and administrative support ensuring that clients feel welcomed and valued during their visits.

Responsibilities

• Warmly greet and assist clients upon their arrival at the clinic
• Manage incoming calls, schedule appointments and maintain the clinic’s calendar
• Provide clients with information regarding clinic services and procedures in both Arabic and English
• Assist with the client check‑in process including the completion of necessary forms
• Keep the reception area and waiting rooms clean, organized and inviting
• Handle billing inquiries and process payments as well as assist with insurance verifications
• Work closely with healthcare professionals to ensure a smooth patient experience
• Address client inquiries and resolve any concerns professionally and efficiently

Requirements

• Previous experience as a Receptionist in a clinic or healthcare setting
• Fluency in Arabic and English both spoken and written
• Excellent communication and interpersonal skills
• Strong customer service abilities with a positive attitude
• Experience with appointment scheduling and clinic management systems
• Attention to detail and strong organizational skills
• Ability to multitask and work calmly under pressure
• Professional appearance and demeanor
• Proficient in using office software and tools

Benefits

Salary Benefits