Arabic/English Call Center Agent

Sundus Recruitment and Outsourcing Services, Abu Dhabi; Fujairah Emirate; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading recruitment service in UAE is seeking a Call Center Agent who is a Pakistani Arabic speaker with at least 2 years of call center experience. The successful candidate will be responsible for managing inbound and outbound calls, addressing inquiries, and providing excellent customer service. Strong communication skills, the ability to work under pressure, and a professional attitude are essential for this role. Join a dynamic team and contribute to high service standards.

Qualifications

• Minimum 2 years of call center experience.
• Arabic language proficiency is mandatory.
• Strong communication and customer handling skills.

Responsibilities

• Manage inbound and outbound calls.
• Address customer inquiries and resolve issues.
• Provide accurate information about services.

Skills

Communication skills

Customer handling skills

Ability to work under pressure

Basic computer knowledge

Call management

Job description

A leading recruitment service in UAE is seeking a Call Center Agent who is a Pakistani Arabic speaker with at least 2 years of call center experience. The successful candidate will be responsible for managing inbound and outbound calls, addressing inquiries, and providing excellent customer service. Strong communication skills, the ability to work under pressure, and a professional attitude are essential for this role. Join a dynamic team and contribute to high service standards.