Arabic and European Receptionist for Wellness/ Clinic Center

Ontime Group; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading company is seeking a multilingual and engaging Receptionist for their Wellness/Clinic Center in Dubai. The ideal candidate should provide exceptional customer service, manage appointments, and assist clients. This role combines organizational skills and client interaction to enhance the overall experience.

Qualifications

• Fluency in Arabic and English or a European National.
• Previous experience as a Receptionist in a wellness or clinic center.
• Proficient in using computer software and electronic health record systems.

Responsibilities

• Greet and welcome clients in a warm friendly and professional manner.
• Manage incoming calls, schedule appointments, and maintain the center's calendar efficiently.
• Facilitate the check-in process, ensuring completion of necessary documentation.

Skills

Communication

Interpersonal Skills

Customer Service

Organizational Skills

Job description

Description

Ontime Group is seeking a multilingual and engaging Receptionist for our Wellness/Clinic Center. The ideal candidate will be fluent in both Arabic and European languages providing exceptional customer service and administrative support to our diverse clientele enhancing their overall experience at our center.

Responsibilities

• Greet and welcome clients in a warm friendly and professional manner
• Manage incoming calls schedule appointments and maintain the centers calendar efficiently
• Provide information about wellness services and assist clients with their inquiries
• Facilitate the check-in process ensuring completion of necessary documentation
• Keep the reception area and waiting rooms tidy and inviting
• Handle payment processing and assist with billing inquiries
• Collaborate with clinic staff to ensure a seamless workflow and excellent patient care
• Address client concerns and feedback promptly and professionally

Requirements

• Previous experience as a Receptionist in a wellness or clinic center
• Fluency in Arabic and English or a European National.
• Outstanding communication and interpersonal skills
• Strong customer service skills with a positive attitude
• Experience with appointment scheduling and managing clinic operations
• Proficient in using computer software and electronic health record systems
• Detail-oriented with excellent organizational capabilities
• Ability to handle multiple tasks and thrive in a fast-paced environment
• Professional appearance and courteous manner

Benefits

Salary Benefits