Agent Manager - DACH

Sana Commerce; Dubai; On-site; AED 240,000 - 300,000; Full time

Job summary

A leading tech company is seeking an Agent Manager for their Dubai office. This role involves driving sales pipeline through high-volume outbound strategies and managing outreach using AI tools. Candidates should have native German and fluent English skills, with about 2 years of relevant experience. The role promotes collaboration within a team-oriented environment and requires strong communication skills. It offers a hybrid working model, expected to be present 3 days a week in the office.

Qualifications

• Approximately 2 years in outbound sales or similar.
• Able to build Clay workflows and troubleshoot.
• Enjoys finding signals and connecting dots.

Responsibilities

• Drive pipeline creation through high-volume outbound.
• Improve outbound tech stack and outreach strategy.
• Collaborate live with AEs on account engagement.

Skills

Native or near-native German

Fluent English

Experience in outbound sales

Comfortable using AI tools

Strong written communication

Collaborative mindset

Tools

Clay

Job description

What you’ll be doing:

• Drive pipeline creation by running high‑volume AI‑supported outbound, acting quickly on intent signals and qualifying prospects using MEDDPICC before handing them to Account Executives.
• Operate and continuously improve the outbound tech stack (e.g., Clay, UserGems, partner agencies) by owning day‑to‑day tool strategy, refining prompts and outreach logic, and experimenting with workflows to increase engagement.
• Serve as a core member of the Demand Squad aligning daily on account prioritization, deciding engagement strategies, collaborating live with AEs on hot accounts, and sharing insights on messaging and persona performance.
• Develop deep regional market expertise by tracking themes, buyer behaviors, new buying centers, and shifts in the market and translating these insights into recommendations for outreach strategy, ICP/tiering, and buying group targeting.
• Report on performance by owning TAL engagement and qualified opportunity reporting, highlighting patterns, blockers, and wins in stand‑ups and keeping the squad aligned on account movements and intent surges.
• Act as an orchestrator of outbound strategy leveraging tools, data, prompts, and experimentation to surface demand and accelerate pipeline generation in your assigned region.

Qualifications

What you’ll bring:

• Native or near‑native German and fluent English.
• About 2 years in outbound sales or a similar prospecting role.
• Comfortable using AI tools for workflows, outreach, and pattern recognition.
• Able to build Clay workflows, update prompts, and troubleshoot simple issues.
• Able to work hybrid in our Dubai office (3 days in office).
• Strong written communication.
• Curious mindset, enjoy finding signals and connecting dots.
• Someone who thrives in a collaborative sales environment.
• Comfortable moving fast and adjusting outreach based on data.

Job descriptions can be tough to interpret. Even if you may not tick all the boxes please explain your motivation for the role of Agent Manager Dach in a cover letter; we strongly encourage you to apply if you still feel like you are a great match for this role. Apply now!

Remote Work

No

Employment Type

Full‑time