Advisory Solution Consultant

ServiceNow; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading cloud solutions provider in Dubai is seeking a Technical Consultant to support product sales and engage with customers. You will leverage your expertise in AI integration and collaborate with the sales team to drive solutions that meet customer needs. Ideal candidates should have 7 years of experience in pre-sales solution consulting or sales engineering and proficiency with the ServiceNow platform.

Qualifications

• Experience integrating AI into processes.
• 7 years in pre-sales solution consulting or sales engineering.
• Proficiency with ServiceNow or cloud solutions.
• Collaborate with product management and marketing.

Responsibilities

• Support product sales as a technical consultant.
• Lead discovery workshops to identify customer challenges.
• Answer feature and technical questions from clients.
• Provide feedback to product management for enhancements.
• Share best practices with Solution Consultants.

Skills

Business Development

Business Continuity Planning

AI Integration

Sales Engineering

Territory Management

Tools

ServiceNow Platform

Cloud Software Solutions

Job description

As a member of ourSolutionConsulting team you will have a major impact on our future success by supportingEmployee Experience Customer Workflow ITXSolution Sales. You will guide revenue for one of ourproducts withthesupportand partnershipofSalesProductManagement and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles.

Responsibilities

• Support product sales as a technical and domain expertof a client-facing sales team
• Lead discovery workshops to determine customers challenges and give product demonstrations to align our solution with customer needs
• Answer product feature and technical questions from customers channel partners and ServiceNow colleagues
• Provide feedback to product management about product enhancements thatcanaddress customer needs and provide additional value
• Shareand learnbest practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
• Stay current on competitive analysis and market differentiation
• Support marketing events including executive briefings conferences user groups and trade shows

Qualifications

To be successful in this role you have :

• Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
• 7 years of pre-sales solution consultingor sales engineeringexperience
• Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
• Experience working collaboratively with product management product marketing partnersand professional services
• Territory management skills including pipeline building and working with Sales counterpart to guide execution excellence
• Travelas necessary

Key Skills

Business Development,Business Continuity Planning,Cruise,ABB,E Learning,Archicad

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.