Job Description
PRIMARY RESPONSIBILITIES:
- To collect, with an assigned witness, all Front Office Clerks-Cashiers’ remittance envelopes from the drop-safe and verify them against the Front Office Clerks-Cashiers’ daily witness sheet.
- To count, together with the witness, cash, cheques, and other vouchers, and verify them against the Front Office Clerks-Cashiers’ computerized remittance report details.
- To prepare bank deposits of all cheques and cash, ensuring all cash collections are deposited intact.
- Receive and record in the general cashier’s daily report, including all cash and checks received in the mail.
- Prepare the General Cashier’s Daily Report by entering detailed cash collections and payments for review by the Income Auditor and Chief Accountant.
- Provide cashiers with required change, including extra change for long weekends or special occasions.
- Reimburse cashiers for disbursements made (Due-Backs).
- Count own fund daily and account for all disbursements.
- Maintain books of final entries, and post monthly summaries from reports such as Cash Receipts Book.
- Perform additional tasks as assigned by supervisor.
- Control, disburse, and post approved petty cash requests, ensuring proper documentation and authorization.
- Oversee foreign currency transactions and provide updated exchange rates if necessary.
- Assist in carrying out surprise cash counts of house-float custodians when required.
Administrative Responsibilities
- Ensure assigned tasks are completed effectively, timely, and according to hotel standards.
- Attend daily briefing and de-briefing sessions.
- Recommend corrective actions for unfavorable variances.
- Propose staffing adjustments based on business volume.
- Establish effective communication within and across departments.
- Communicate effectively with guests, subordinates, supervisors, and other section heads.
- Manage time efficiently to meet deadlines.
- Identify and resolve problems professionally.
- Assist others to ensure smooth and effective operations.
Technical Responsibilities
- Understand and guide others on departmental and company policies.
- Recognize quality products and presentation standards.
- Check and improve service standards.
- Supervise staff activities to maximize revenue and minimize costs.
- Maintain grooming standards.
- Conserve energy and water without compromising guest comfort and cleanliness.
- Manage waste reduction and recycling, and resource use.
- Know requisition points and par stocks for department supplies.
Commercial Responsibilities
- Communicate effectively with guests, clients, partners, and staff.
- Promote the hotel’s image and business as a good sales person.
- Participate in community projects to enhance the hotel’s reputation and community relations.
Human Resources Responsibilities
- Maintain good relations within and across departments, fostering teamwork.
Relationship
- Report to the officer/unit manager or department head.
- Work closely with colleagues to accomplish activities.
- Interact with clients, guests, officials, and suppliers to promote the hotel.
Others
- Engage in continuous learning through personal IDP.
- Perform other duties as assigned by superiors.
Accountabilities
- Represent Dusit’s brand and values, deliver exceptional guest experiences, and promote Thai graciousness.
Company’s Culture
- Embrace and communicate the company’s vision, mission, and values, leading by example.
Confidentiality
- Maintain confidentiality of all information and adhere to policies regarding data security and privacy.
Job Requirements
- Bachelor’s degree in Finance, Accounting, or relevant discipline.
- 1-2 years of cashiering experience in a similar role.
- Knowledge of hotel finance & accounting systems; experience with accounting software is a plus.
- Good communication skills in English, both written and spoken.