Retail jobs in South Africa

From our humble beginnings in 1964 as a traditional furniture store in Windhoek, Namibia, Weylandts has grown into South Africa’s leading furniture and homeware retailer with 9 stores nationwide. Chris Weylandt inherited his father’s eye for extraordinary furniture and an appreciation for good living in its broadest sense. Under his leadership, the brand evolved into one that is synonymous with bold, confident aesthetics and timeless taste. At the heart of Weylandts’ vision is a unique fusion of clean, contemporary design with the soul of natural material.

Role overview:

We are seeking a seasoned Head of IT to lead our IT strategy, driving system efficiency, redundancy, and business‑aligned technology solutions. This role requires a forward‑thinking leader capable of managing IT operations, teams, and third‑party partners across multiple business units.

This role will be based in Durbanville, Cape Town.

Key responsibilities:

• Develop and implement a cohesive IT strategy focused on continuous improvement, system optimization, and redundancy.
• Implement IT policies, and best practice guidelines across the organisation.
• Translate business requirements from relevant forums into actionable workflows, managing the capacity and delegation of work across the IT team.
• Plan, manage and optimize hardware and infrastructure, including central data centre, business hardware, firewalls, network cabinets, and PC strategies.
• Oversee IT SaaS subscriptions and operational platforms, including POS, VAIMO, Anti‑Virus, and support systems like the N‑Able platform.
• Lead, mentor, and manage the IT department to ensure high performance and strong service delivery.
• Serve as the primary contact for key third‑party vendors and partners (e.g., VAIMO, OPTSOL, ZenDesk, Flowgear, Syspro).
• Collaborate with the Special Projects team to enable reporting and data‑driven insights using Excel, Power BI, or other platforms.
• Maintain operational software strategies across Teams, Microsoft Suite, SharePoint, Zendesk, Monday.com, design software, and cloud‑based collaboration tools.
• Ensure seamless IT experiences across all Weylandts entities (WFC, StudioLandt, Home Stores, DCs) to support cross‑company collaboration.
• Support organisational effectiveness by delivering and maintaining strategic plans for the implementation of information technologies. Strategic direction and guidance will come from the CEO.
• Develop and manage the IT department budget, optimising spend without compromising quality, reliability or security.
• Conduct regular audits to ensure correct onboarding and offboarding across all systems.
• Oversee networking, access control, printing, AV, and connectivity at head office, retail stores, and distribution centres.
• Keep abreast of emerging technologies and provide relevant updates to Directors annually.

What you bring:

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Minimum 5–7 years of progressive IT experience, with at least 3–5 years in a managerial or senior leadership role.
• Proven experience managing IT infrastructure, SaaS platforms, and operational software in a multi‑location retail or corporate environment.
• Strong track record of leading IT teams and managing third‑party vendor.
• Experience in strategic IT planning, system implementation, and business‑aligned technology solutions.
• Excellent vendor and stakeholder management skills.

Competencies and behaviours for success:

• Leadership and team management
• Strategic thinking and business orientation
• Effective communication and stakeholder management
• Adaptability and forward‑thinking approach
• Strong planning, organisational, and problem‑solving skills
• Business acumen and ability to align IT initiatives with company goals