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It Support jobs in United States

IT Service Desk Engineer (Azure/365)

Exceed Human Resource Consultants

South Africa
On-site
ZAR 300,000 - 400,000
30+ days ago
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Security-Focused Network Engineer & IT Defender

Mr Price Group

Durban
On-site
ZAR 300,000 - 500,000
30+ days ago

IT Support Technician – Remote & Onsite Expert

Simplified It Services

Cape Town
On-site
ZAR 50,000 - 200,000
30+ days ago

Tier 1 It Support Engineer

Pragma Group

Cape Town
On-site
ZAR 150,000 - 250,000
30+ days ago

Remote IT Support Engineer — Helpdesk Pro, 20 Days Leave

The Legends Agency

Cape Town
Remote
ZAR 300,000 - 400,000
30+ days ago
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CAPACITI Advanced Digital Skills 8 Cape Town

CAPACITI

Cape Town
On-site
ZAR 200,000 - 300,000
30+ days ago

IT Support Supervisor

Girafrica

Brits
On-site
ZAR 300,000 - 400,000
30+ days ago

Financial Advisor

The Personnel Corporation

Cape Town
On-site
ZAR 200,000 - 300,000
30+ days ago
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Msp & Itsp Solutions Sales Executive

Forbtech Pty Ltd

Johannesburg
On-site
ZAR 300,000 - 400,000
30+ days ago

Account Manager

Agrigate One Limited

Johannesburg
On-site
ZAR 300,000 - 400,000
30+ days ago

Junior Process Engineer Ops Administrator

Iconis

Durban
On-site
ZAR 300,000 - 400,000
30+ days ago

Desktop Support Supervisor — Service Excellence Lead

Girafrica

Brits
On-site
ZAR 300,000 - 400,000
30+ days ago

Time And Attendance Coordinator

Feedem Recruitment

Gauteng
On-site
ZAR 300,000 - 450,000
30+ days ago

Financial Operations Analyst — Automate & Elevate Finance

Glencore International Ag

Johannesburg
On-site
ZAR 400,000 - 600,000
30+ days ago

Remote IT Support & Content QA Technician (Multilingual)

PRR Recruitment Services

Roodepoort
Remote
ZAR 50,000 - 200,000
30+ days ago

Low-Code & AI Implementation Consultant

The Legends Agency

Cape Town
Remote
ZAR 300,000 - 400,000
30+ days ago

Sales Development Representative (IT Managed Services)

Colossyan

South Africa
Remote
ZAR 200,000 - 300,000
30+ days ago

Remote 2nd-Line IT Support Engineer | Azure/Office 365

The Legends Agency

Cape Town
Hybrid
ZAR 200,000 - 300,000
30+ days ago

3rd-Line IT Support Engineer - Durban & Regional

Discovery Limited

Durban
On-site
ZAR 300,000 - 400,000
30+ days ago

IT Desktop Support Tech (Level 1) – Windows & MS 365

MyCareerCraft

Gauteng
On-site
ZAR 200,000 - 300,000
30+ days ago

Desktop Support Engineer | Onsite & Remote IT Support

Boardroom Appointments

Gqeberha
On-site
ZAR 200,000 - 300,000
30+ days ago

Learning Designer And Technologist ( Remote )

Executiveplacements.Com - The Job Portal

Durban
Remote
ZAR 200,000 - 300,000
30+ days ago

Learning Designer And Technologist ( Remote )

Executiveplacements.Com - The Job Portal

Welkom
Remote
ZAR 200,000 - 300,000
30+ days ago

Engineer Remote

Intelligent Technical Solutions

East London
Remote
ZAR 200,000 - 300,000
30+ days ago

Client Relations Specialist - Tech & IT Support

Evetech

Gauteng
On-site
ZAR 200,000 - 300,000
30+ days ago
IT Service Desk Engineer (Azure/365)
Exceed Human Resource Consultants
South Africa
On-site
ZAR 300 000 - 400 000
Full time
30+ days ago

Job summary

A leading recruitment consultancy is seeking an IT Support Technician in South Africa. The candidate will be responsible for managing ticket lifecycles, ensuring compliance with SLAs, and providing quality communication to stakeholders. Qualifications include Matric or NQF equivalent, A+ and N+, and 3+ years of relevant IT support experience. This role offers a competitive salary and potential for growth.

Qualifications

  • 3+ years practical service delivery experience in IT support or desktop support technician.
  • Experience in Microsoft 365 and Azure environments.
  • Familiarity with ITIL and COBIT5 frameworks.

Responsibilities

  • Respond to logged tickets and log tickets if none exist.
  • Classify and prioritize tickets accurately.
  • Capture time entries consistently and timeously.
  • Ensure quality communication and updates meet stakeholder requirements.

Skills

Compliance with Ticket Lifecycle Management
Customer service
Communication skills

Education

Matric or NQF equivalent
Certification or Degree in IT

Tools

Microsoft MCSA or MCSE
Microsoft 365
Azure
ITIL framework
COBIT5 framework
Job description
A leading recruitment consultancy is seeking an IT Support Technician in South Africa. The candidate will be responsible for managing ticket lifecycles, ensuring compliance with SLAs, and providing quality communication to stakeholders. Qualifications include Matric or NQF equivalent, A+ and N+, and 3+ years of relevant IT support experience. This role offers a competitive salary and potential for growth.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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