Customer Service Agent jobs in Germany

A vacancy exists for a Sales Executive within the Micro Merchant Division, in Gauteng (Vereeniging). We are looking for a motivated, results-oriented Sales Executive to join our team. This dynamic role requires a blend of product knowledge, technical capability, and a strong commitment to delivering exceptional customer experiences. You will be instrumental in driving sales growth, uncovering new business opportunities, and ensuring our solutions align with customer needs.

As a Sales Executive within the Kazang Micro-Merchant division, you will join a dynamic team at one of South Africa’s leading fintech providers supporting merchants in the informal economy. In this role, you will be responsible for sourcing new business and driving sales of Kazang’s best-in-class fintech terminal, enabling merchants to accept card payments and boost their revenue through a wide range of value-added electronic vouchers, including electricity, airtime, sports betting, and more. If you’re looking to take the next step in your career by selling a high-demand, essential solution for informal traders, this opportunity is for you.

• An entrepreneurial, sales-driven individual who is passionate about advancing digital payment inclusion in the informal market.
• A business-minded communicator who thrives on engaging with small business owners.
• A proactive self-starter who can identify opportunities within underserved markets and consistently cultivate high-quality leads.
• A strategic thinker who is confident operating in informal environments and engaging directly with key decision-makers.
• A well-presented professional who can clearly and persuasively communicate the core benefits of the Kazang product to merchants.
• A disciplined, self-managed individual who demonstrates strong ethics, effective time management, and a commitment to building and maintaining a growing sales pipeline.
• A forward-thinking individual who prioritises continuous learning of the Kazang product ecosystem to enhance their ability to sell, up-sell, and cross-sell solutions to merchants.

• Consistently meet and exceed monthly and quarterly sales targets through a results-driven approach.
• Understand client requirements and recommend the most suitable products for their business needs.
• Provide accurate sales forecasts and maintain an up-to-date status on outstanding opportunities.
• Proactively offer best practice solutions to management for sales challenges and opportunities.
• Ensure contracts are processed accurately and efficiently to maintain seamless operations.
• Ability to install devices, ensuring product functionality and customer satisfaction.
• Build relationships and engage with informal vendors to expand our market presence.
• Identify and establish new business areas to drive growth and increase market share.
• Ensure our products are available and visible, driving increased awareness and sales.
• Collaborate with the sales team to identify cross-selling opportunities and tailor proposals to maximize sales potential.

• Bachelor’s degree in business, Marketing, Sales, or a related field (preferred but not required).
• Proven sales experience in a technical or product-driven environment, with a strong track record of meeting or exceeding sales targets.
• Technical proficiency with the ability to install and troubleshoot devices.
• Excellent communication and interpersonal skills, with the ability to engage and build relationships with clients, vendors, and team members.
• Strong problem-solving abilities and a proactive approach to sales challenges.
• Experience in customer needs analysis and tailoring product recommendations to meet business objectives.
• Proficient in sales forecasting, CRM software, and Microsoft Office (Excel, Word, PowerPoint).
• Valid driver’s license and willingness to travel as needed.

• Opportunity to work in a dynamic and fast-growing industry.
• Collaborative and inclusive work environment.
• Career development and growth opportunities.

If you're passionate about sales, technology, and customer service, this role offers the perfect opportunity to leverage your skills and grow in a dynamic environment. Apply today!

We appreciate all applications; however, only shortlisted candidates will be contacted for further evaluation.