Restaurant Ops Leader: Drive Profit & Guest Experience

Armstrong Appointments; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A staffing consultancy in Durban is seeking an experienced Restaurant Manager to oversee daily operations in a busy restaurant and bar. Key responsibilities include staff management, financial oversight, and ensuring customer satisfaction. The ideal candidate has over 5 years in the hospitality industry, preferably in a high-volume setting. A bachelor’s degree in hospitality management is preferred. Competitive remuneration offered between R30k and R35k.

Qualifications

• Proven experience in a restaurant management or similar role, often 2–5 years or more.
• High school diploma required; bachelor's degree preferred.
• Food safety and alcohol service certifications may be required.

Responsibilities

• Recruit, hire, train, and evaluate all restaurant staff.
• Create and manage budgets, control costs, and analyze financial performance.
• Supervise daily operations and ensure food safety standards.
• Ensure positive guest experiences and address complaints.
• Develop and implement performance improvement strategies.
• Ensure adherence to health and safety regulations.

Skills

Leadership

Business acumen

Communication

Problem-solving

Customer service

Organizational skills

Adaptability

Education

Bachelor’s degree in hospitality management or related field

Job description

A staffing consultancy in Durban is seeking an experienced Restaurant Manager to oversee daily operations in a busy restaurant and bar. Key responsibilities include staff management, financial oversight, and ensuring customer satisfaction. The ideal candidate has over 5 years in the hospitality industry, preferably in a high-volume setting. A bachelor’s degree in hospitality management is preferred. Competitive remuneration offered between R30k and R35k.