Operational Emergency Care Assistant

Mediclinic Group; City of Johannesburg Metropolitan Municipality; On-site; ZAR 25 000 - 35 000; Full time

Job summary

A health services provider in Johannesburg is seeking an Emergency Care Assistant to ensure operational readiness for emergency calls and administer patient care in line with practice scope. The ideal candidate will hold a Higher Certificate in Emergency Medical Care and preferably possess basic life support certification. This role requires strong communication skills and knowledge of EMS environments. Preference will be given according to the Employment Equity Plan. Apply now to join a dedicated team.

Qualifications

• Higher Certificate in Emergency Medical Care is essential.
• American Heart Association Basic Life Support for Health Care Providers is preferred.
• Desired: 1 year operational experience as an Emergency Care Assistant.

Responsibilities

• Ensure operational readiness for emergency calls.
• Administer patient care in line with scope of practice.
• Report near‑misses, slips, and adverse events.

Skills

Application of best practice

EMS environment

English language (verbal and written)

Facilities, travel routes, and geographical area

HPCSA guidelines and scope of practice

Education

Higher Certificate in Emergency Medical Care

Job description

Emergency Care Assistant (ECA)

ER24 Jhb North, Johannesburg, South Africa – On-site, Permanent

Closing date: 03/12/2025

Key Responsibilities

• Ensure operational readiness for emergency calls
• Administer patient care in line with scope of practice
• Report near‑misses, slips, and adverse events
• Market and maintain a positive public image of ER24

Essential Qualifications

• Higher Certificate in Emergency Medical Care

Desired Qualifications

• American Heart Association Basic Life Support for Health Care Providers

Experience

• None required
• Desired: 1‑year operational experience as an Emergency Care Assistant

Job Skills and Knowledge

• Application of best practice
• EMS environment
• English language (verbal and written)
• Facilities, travel routes, and geographical area
• HPCSA guidelines and scope of practice
• report forms

All applicants will be considered, with preference given in accordance with the Employment Equity Plan of Mediclinic Southern Africa. Internal applicants/employees that meet the minimum requirements are encouraged to apply.

Internal employees on a fixed‑term contract should apply using an external candidate profile, not the employee profile.

Apply via Mediclinic career website.