Head Of Temporary Employment Services

Ajpersonnel; Pretoria; On-site; ZAR 800 000 - 1 100 000; Full time

Job summary

A leading employment services provider in Gauteng is seeking a Head of Temporary Employment Services to lead growth and client acquisition. The role requires strong leadership, compliance with South African labour laws, and experience in managing a large workforce. The ideal candidate will have at least 5 years in a senior leadership capacity and a deep understanding of the TES industry. Competitive compensation and a strategic role await the right candidate.

Qualifications

• At least 5 years in a senior leadership role.
• Experience in Temporary Employment Services / Labour Broking.
• Understanding of South African labour legislation.
• Willingness to travel nationally.

Responsibilities

• Develop and execute a national growth strategy.
• Oversee Regional Managers for service delivery.
• Manage key performance indicators.
• Ensure compliance with labour legislation.

Skills

Client relationship management

Business development

Team leadership

Strategic thinking

Project management

Education

Bachelor's Degree in Business Management or related field

Job description

Background

Ecellent career opportunity for a Head of Temporary Employment Services to spearhead & grow the company's national TES operations.

Minimum Requirements

• "Bachelor's Degree in Business Management, Human Resources, Industrial Relations, Law, or a related field" will be advantageous.
• At least 5 years of progressive experience in a senior leadership or divisional management role.
• Years of experience in the Temporary Employment Services / Labour Broking industry.
• Proven experience managing a large‑scale workforce.
• Experience managing large volumes of semi‑skilled / unskilled labour, specifically within the construction sector.
• Demonstrated success in sales, client relationship management, and business development across multiple industries.
• Proven track record of managing and leading multi‑regional teams across a national footprint.
• Deep understanding of South African labour legislation (LRA, BCEA, EE Act, etc.) and best practices in HR and Industrial Relations.
• Ability to drive client satisfaction, manage complex contracts, and achieve operational targets including headcount, gross margin and debtor control.
• Project management experience is advantageous.
• Strategic thinker with the ability to contribute at an Executive Committee level.
• Exposure to clients in key national sectors, including mining, energy (e.g., Eskom), construction and industrial services.
• Passion for transformation, economic inclusion and delivering measurable impact through people.
• Willingness to travel nationally and lead a geographically dispersed team.
• Direct reporting experience to the Divisional CEO.

Responsibilities

• Develop and execute a national growth strategy for the TES division, aligning with the company's overall objectives and focusing on client acquisition, revenue generation and market penetration.
• Oversee and guide Regional Managers across provinces, ensuring excellence in service delivery, profitability and client satisfaction.
• Formulate and execute expansion strategies into new, more skilled blue‑collar labour segments (e.g., electricians, fitters, boilermakers).
• Oversee the operational lifecycle of temporary placements, from client acquisition support to contract completion for both current and future service lines.
• Drive profitability and growth targets for the division.
• Manage key performance indicators including headcount, gross margin, and debtor control.
• Leverage industry networks to expand the client base across blue‑collar and white‑collar segments, including mining, construction, energy, manufacturing and logistics.
• Champion client satisfaction, ensuring all SLAs and contractual obligations are met or exceeded.
• Build scalable solutions to address client workforce challenges, supported by compliant, ethical labour broking practices.
• Ensure efficient and compliant execution of all temporary employment contracts through the regional management team, focusing on high‑volume placements.
• Develop and implement best practices for operational processes, resource allocation and quality control.
• Monitor KPIs to track divisional performance and identify areas for improvement.
• Provide leadership, mentorship and guidance to six Regional Managers, fostering professional growth and high performance.
• Ensure strict adherence to all relevant labour legislation, including the Labour Relations Act, Basic Conditions of Employment Act and other industry regulations.
• Provide strategic guidance on complex IR matters, collaborating with HR/IR teams to mitigate risks.
• Oversee workforce management practices, including recruitment, onboarding, performance management and disciplinary processes for the semi‑skilled/unskilled workforce.
• Oversee specific client projects, ensuring on‑time and on‑scope delivery.
• Ensure all divisional activities comply with company policies, industry standards and statutory requirements.
• Identify, assess and mitigate operational, contractual and HR/IR risks within the division.
• Ensure alignment with South African labour legislation, TES regulations and group governance frameworks.