Guest Experience Waiter: Service, Room Dining & Upselling

Pullman Hotels & Resorts; Cape Town; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading hotel chain in Cape Town is seeking a Waitron to provide high-standard service and manage the dining experience for guests. Responsibilities include taking orders, ensuring cleanliness in the dining area, and maintaining food hygiene standards. Candidates should have a minimum of Matric and previous experience in the hotel industry. The position requires strong customer service skills and food and beverage knowledge, promoting a welcoming atmosphere for all guests.

Qualifications

• Experience in the hotel industry is required.
• Ability to provide excellent customer service.
• Knowledge in food and beverage is essential.

Responsibilities

• Prepare the dining room and provide high-standard waitron service.
• Take orders and deliver meals promptly to guests.
• Maintain cleanliness in service areas and follow hygiene practices.
• Participate in health and safety practices in the workplace.

Skills

Order taking

Customer service

Food and beverage knowledge

Education

Minimum Matric (grade 12)

Job description

A leading hotel chain in Cape Town is seeking a Waitron to provide high-standard service and manage the dining experience for guests. Responsibilities include taking orders, ensuring cleanliness in the dining area, and maintaining food hygiene standards. Candidates should have a minimum of Matric and previous experience in the hotel industry. The position requires strong customer service skills and food and beverage knowledge, promoting a welcoming atmosphere for all guests.