General Manager

Hospitality Hire; Langebaan; On-site; ZAR 500 000 - 600 000; Full time

Job summary

A leading recruitment agency is looking for a General Manager for a golf estate in Langebaan, South Africa. The ideal candidate will have at least 10 years of senior management experience, with a minimum of 5 years in a similar role. Responsibilities include overseeing operations across various departments, maintaining high service standards, and ensuring effective financial management. The position offers market-related remuneration and accommodation on the estate, making it an exciting opportunity for an operational leader.

Benefits

Market-related remuneration

Accommodation included

Qualifications

• Minimum 10 years senior management experience in hospitality.
• At least 5 years in a Clubhouse General Manager or similar role.
• Strong background in golf estates or large hospitality operations.

Responsibilities

• Take full operational ownership of the clubhouse and departments.
• Develop and enforce club-wide SOPs and service standards.
• Ensure high service standards and member engagement.

Skills

Leadership

Financial Management

Customer Service

Operational Control

Food & Beverage Management

Job description

This is a career-defining opportunity for a proven operational leader who has successfully managed complex, multi-department hospitality environments and brings exceptionally strong Food & Beverage, people, operational, and financial management expertise.

Role Overview

Reporting directly to the CEO, the General Manager will take full operational ownership of the clubhouse and associated departments, including:

• Food & Beverage
• Events & Functions
• Accommodation
• Golf Operations
• Maintenance & Facilities

This role requires a high-energy, commercially astute leader who is highly visible, decisive, and capable of driving performance across all areas of the operation.

Key Areas of Impact

Senior Operational Leadership

• Provide clear leadership and accountability across all departments
• Chair regular operational meetings and drive structured execution
• Develop, implement, and enforce club-wide SOPs and service standards

Food & Beverage Leadership (Critical Requirement)

• Deliver exceptionally strong, hands‑on leadership across all F&B operations
• Drive GP performance, cost controls, stock management, and operational efficiencies
• Support and challenge the Head Chef and F&B leadership team to achieve commercial and service targets

People & Performance Management

• Lead recruitment, training, performance management, and retention strategies
• Build strong leadership capability within management teams
• Manage staffing structures, rosters, productivity, and labour costs

Member & Guest Experience

• Maintain a visible leadership presence on the floor
• Ensure consistently high service standards that build loyalty and engagement

Financial & Commercial Management

• Play a key role in annual budget preparation and ongoing financial control
• Monitor revenues, expenses, and departmental performance
• Drive accountability and commercial decision‑making across the operation

Events, Marketing & Engagement

• Oversee the successful delivery of events and functions
• Work collaboratively with marketing teams to drive revenue and member engagement

Compliance & Asset Management

• Ensure full compliance with health, safety, and hygiene legislation
• Oversee the upkeep and long‑term care of clubhouse facilities and assets

Experience & Profile Required

• Minimum 10 years senior management experience within the last 15 years, with at least 5 years in a similar Clubhouse General Manager / Operations Manager / Senior Hospitality Management role
• Proven background within golf estates, country clubs, or large hospitality operations
• Exceptionally strong Food & Beverage management experience is non‑negotiable
• Demonstrated strength in people leadership, operational control, and financial management
• Strong understanding of member‑based and golf environments
• Confident, structured leader with excellent communication and decision‑making skills

Package & Benefits

• Market‑related remuneration
• Accommodation included (2 bedroom apartment on the estate)

To apply:

Hospitality Hire will manage this recruitment process with discretion. Suitable candidates are invited to submit their CV for confidential consideration.