Dispatch Analytics Lead: Data-Driven Logistics Leader

Network1; Cape Town; On-site; ZAR 500 000 - 700 000; Full time

Job summary

A leading manufacturing company is seeking a Dispatch Analyst to oversee daily dispatch operations in Cape Town. The ideal candidate will have extensive experience in logistics, particularly in management and dispatch operations. Responsibilities include supervising a team, monitoring key performance metrics, and implementing process improvements. This role offers an opportunity to lead and drive operational excellence in a fast-paced environment. Join a reputable firm known for efficiency and reliability.

Benefits

Collaborative working environment

Growth potential within the company

Qualifications

• 36 years experience in logistics distribution or dispatch operations.
• Minimum 12 years experience supervising or managing staff in logistics.
• Experience using route planning and dispatch systems.

Responsibilities

• Supervise a dispatch team ensuring smooth daily operations.
• Monitor dispatch performance metrics including route efficiency.
• Optimise fleet utilisation and route planning for cost-effective deliveries.
• Oversee documentation accuracy ensuring compliance and traceability.
• Manage driver schedules and coverage performance.
• Track and report on key operational KPIs.
• Collaborate to implement data-driven improvements in dispatch processes.
• Support fleet maintenance ensuring roadworthiness and safety.
• Drive staff performance management including KPAs and coaching.
• Prepare performance reports with insights for optimisation.

Skills

Analytical thinking

Leadership

Process improvement

Excel and data reporting

Communication

Education

Tertiary qualification in Logistics/Supply Chain Management/Operations Management

Tools

Route Optimiser Software

Job description

A leading manufacturing company is seeking a Dispatch Analyst to oversee daily dispatch operations in Cape Town. The ideal candidate will have extensive experience in logistics, particularly in management and dispatch operations. Responsibilities include supervising a team, monitoring key performance metrics, and implementing process improvements. This role offers an opportunity to lead and drive operational excellence in a fast-paced environment. Join a reputable firm known for efficiency and reliability.