Dealer Sales Consultant

Badger Holdings; Springs; On-site; ZAR 120 000 - 180 000; Full time

Job summary

A leading sales organization in South Africa is seeking a motivated Sales Consultant to engage with clients, determine eligibility for products and services, and maintain customer relationships. The successful candidate will effectively communicate product benefits, solve client queries, and adhere to sales guidelines. This role offers an opportunity to achieve sales targets while building a strong client base.

Qualifications

• Strong communication skills and the ability to articulate product benefits to clients.
• Experience in sales or customer service is preferred.
• Ability to solve client queries and redirect complex issues.

Responsibilities

• Obtain client information through calls to dealers or F&I.
• Determine eligibility by comparing client information against requirements.
• Explain procedures and respond to customer queries accurately.
• Maintain communication with clients and report problems.

Skills

Communication skills

Salesmanship

Customer service

Problem-solving

Job description

Key tasks and responsibilities

The Group’s Sales consultant will:

• Obtains client information by making calls to dealers or F&I’s and informing clients about the products and services offered.
• Determines eligibility by comparing client information to requirements.
• Establishes policies by (entering) capturing correct client information; inclusive of premium confirmation and transferring to Underwriting (confirming pricing).
• Informs clients by explaining procedures; correctly answering questions and providing information.
• Maintains communication by reporting problems.
• Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
• Accomplishes sales and organization mission by completing related results as needed.
• Contact businesses or private individuals by phone.
• Ensure & Communicate sales scripts to persuade potential customers to purchase a product or service.
• Describe products and services and correctly respond to questions.
• Solve all basic and some complex client queries or problems and re-route more complex problems to a relevant person (another area) or department
• Have an in-depth knowledge of the company’s products and be able to take the customer through the sales process as well as obtaining customer information.
• Obtain possible customer leads and maintain customer/potential customer data bases.
• Follow up on initial contacts and build relationships with dealers or F&I’s
• Achieve agreed closing or conversion ratios and sales