Branch Administrator / Coordinator (Johannesburg)

Scribante Labour Consultants; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading labour consultancy in Johannesburg seeks a Unit Operations Coordinator to oversee operational compliance and client activities. The ideal candidate will manage employee contracts, conduct recruitment, and ensure smooth client engagement. A matric certificate and relevant HR or business qualifications are essential. Proficiency in MS Office and strong organizational skills are preferred. Join us to enhance operational efficiency within a dynamic team.

Qualifications

• Matric qualification is required.
• HR or Business degree/diploma is advantageous.
• Driver's License is required.

Responsibilities

• Coordinate all unit operational and client activities.
• Manage employee contracts and payroll submissions.
• Conduct end-to-end recruitment and ensure compliance.
• Assist in client engagement and operations.

Skills

HR knowledge

Communication

Organizational skills

Client management

Recruitment

Education

Matric

HR / Business related degree or diploma

Tools

MS Office

Web-based tools

Job description

Job Title: Unit Operations Coordinator

Co-ordinate all unit operational and client activities by ensuring all deliverables are achieved.

Duties & Responsibilities

• Administration:
  • Employee: Vet all new and existing employee contracts ensuring contracts have been correctly allocated to client contract period and/or reason/project/seasonal.
  • Thorough administration and communication of end of contracts.
• Client:
  • Administrate Client contracts, SOPs, and SLA agreements.
  • Ensure all client contracts are up to date and in place.
  • Ensure all client contractual requirements are adhered to.
• Payroll:
  • Responsible for all branch and/or designated client payroll submissions.
  • Capturing and submission of timesheets for designated client/site allocations.
  • Collating and submission of employee pay queries and feedback to contractee/employees.
  • Assist with bargaining council returns.
  • Act as a link between Payroll department and Unit.
  • Assist in the administration of IODs as per COIDA requirement.
• Prepare and submit daily / weekly / monthly Util, Pool, Head Count reports.
• Creditors:
  • Submit quotations, invoices, etc. to head office for payment.
  • Order and manage stock levels of PPE, stationery, etc.
  • Submit monthly stock take reports to head office.
  • Ensure compliance and payroll processes are adhered to as per Payroll Manager and company requirements.
• Recruitment & HR Related Tasks:
  • Responsible for all end-to-end recruitment.
  • Conduct bulk recruitment and ensure a constant supply of candidates to be ready for placements.
  • Ensure temp placement targets are met and orders are filled.
  • Source, reference check, interview all pool applicants.
  • Schedule MIE and driver testing for qualified candidates.
  • Complete full signup pack with Personal Particulars and add to Pool List.
  • Open and maintain contract staff files.
  • Submit updated Pool List with Util Report weekly to Ops Co‑Ord's.
  • Monitor and manage Compliance Reports for each site.
  • License / PDP expiry, medicals & inductions.
  • Resourcing and staffing of all vacancies – sourcing of candidates (via job sites, our own website, social media, networking), including telephonic screening, shortlisting, meeting and briefing prior to client interviews.
  • Ensure client recruitment needs are being met and are aligned with company/client requirements, policies, and procedures.
  • Utilise a variety of creative sourcing strategies to identify a high quality and diverse candidate pool.
  • Monitor and apply HR recruiting best practices.
  • Keep current with recruitment strategies and industry trends.
• Client Engagement:
  • Co-ordination of Client Management / Service Delivery Meetings.
  • Co‑ordinate and attend monthly client management, interdepartmental and service delivery meetings.
  • Assist in the preparation of agendas, minute taking and ensure follow‑up and service deliverables have been met.
  • Ensure distribution of minutes to relevant client stakeholders and company head office senior manager (SLC).
• Client Sales and Extension:
  • Assist in procuring new clients and developing existing client base.
  • Assist in sourcing new clients via telesales, cold calling, and alternative sourcing strategies.
  • Develop existing client base and assist in procuring new clients.
  • Coordinate meetings as required between client operations and employees on site.
  • Act as a point of contact to build influential client/employee and candidate relationships.
• Operations:
  • Assist operations with employee collection and drop off points – co‑ordination, site allocation and placement.
  • Assist in co‑ordinating and ensuring due diligence is conducted before placement of staff on site based on client and company requirements and expectations (e.g., license checks, PPE, Breathalyser assessments, Health & Safety requirements and any other justifiable pre‑screening requirements as instructed by Client and Company Management).
• Induction of employees as per company and client requirement.
  • Make sure all sites have the necessary statute – i.e., DOL wall charts.
  • Make sure all sites have disciplinary codes and procedures displayed.
  • Assist towards company recruitment drive and branding strategies.
  • Constantly train staff with policies and procedures and personal growth needs to fulfil job requirements.
  • Undertake any additional duties, in relation to job function, as required by HR Business Partner and Ops & HR Director.

Desired Experience & Qualification

Matric. HR / Business studies related degree or diploma (advantageous).

Additional studies and certifications

• Driver's License.
• Must have own computer in MS Office (strong Excel).
• Efficient user of web‑based tools and career portals.
• High level of accountability.