Remote Phone Support Specialist: Scheduling & AI Training

YO AI Labs; Dallas (TX); Remote; USD 17,000 - 28,000; Full time

Job summary

micro1 is engaging Customer Service Experts to handle phone-based customer support tasks for US-based businesses. Your work will also contribute to AI training. No prior AI experience is required.

Scope of work includes making and receiving calls, handling appointments and scheduling, confirming bookings, and communicating clearly with US-based businesses. You will navigate phone menus and call-center systems, document outcomes accurately and confidentially, and manage consecutive calls while

Qualifications

• Phone-based customer service experience preferred.
• Fluent, clear spoken English.
• Ability to work independently and meet shift requirements.

Responsibilities

• Make and receive calls on behalf of customers.
• Handle appointments, reservations, scheduling, and confirmations.
• Communicate clearly with US-based businesses.
• Navigate phone menus and call-center systems.
• Document call outcomes accurately and confidentially.
• Manage consecutive calls while maintaining service quality.

Skills

Phone Calls

English Communication

Customer Service

Scheduling

Appointment Handling

CAPTCHA

Attention to Detail

Job description

micro1 is engaging Customer Service Experts to handle phone-based customer support tasks for US-based businesses. Your work will also contribute to AI training. No prior AI experience is required.

Scope of work includes making and receiving calls, handling appointments and scheduling, confirming bookings, and communicating clearly with US-based businesses. You will navigate phone menus and call-center systems, document outcomes accurately and confidentially, and manage consecutive calls while