Remote Phone Support Specialist – Scheduling & AI Training

YO AI Labs; North Carolina; Remote; USD 17,000 - 25,000; Part time

Job summary

micro1 is seeking a Customer Service Expert – Phone Support (LATAM) to handle phone-based support for US-based businesses. This contractor role offers remote work from LATAM and involves contributing to AI training. No prior AI experience required.

Responsibilities include making and receiving calls, scheduling and confirming appointments, and documenting outcomes while maintaining confidentiality. Strong English communication and attention to detail are essential, with the ability to work

Qualifications

• Phone-based customer service experience or virtual assistance preferred.
• Fluent, clear spoken English.
• Ability to work independently and meet shift requirements.
• Reliable internet, quiet workspace, and quality headset.
• Experience with outbound calls and automated phone systems are a plus.

Responsibilities

• Make and receive calls on behalf of customers.
• Handle appointments, reservations, scheduling, and confirmations.

Skills

Phone Calls

English Communication

Customer Service

Scheduling

Appointment Handling

CAPTCHA

Attention to Detail

Job description

micro1 is seeking a Customer Service Expert – Phone Support (LATAM) to handle phone-based support for US-based businesses. This contractor role offers remote work from LATAM and involves contributing to AI training. No prior AI experience required.

Responsibilities include making and receiving calls, scheduling and confirming appointments, and documenting outcomes while maintaining confidentiality. Strong English communication and attention to detail are essential, with the ability to work