Remote Phone Support Specialist LATAM (Scheduling)

YO AI Labs; Atlanta (GA); Remote; USD 17,000 - 28,000; Part time

Job summary

YO AI Labs is seeking a Customer Service Expert for phone support serving US-based clients. This remote contractor role focuses on handling calls, scheduling, and documenting outcomes while contributing to AI training. No prior AI experience required.

You will work 4 × 5-hour shifts per week (up to 20 hours) with a quiet space and reliable internet. Strong English, clear communication, and meticulous attention to detail are essential, plus the ability to work independently and manage multiple

Qualifications

• Phone-based customer service or virtual assistance experience preferred.
• Fluent, clear spoken English.
• Reliable internet, quiet workspace, and quality headset.
• Able to work independently and meet shift requirements.

Responsibilities

• Make and receive calls on behalf of customers.
• Handle appointments, reservations, scheduling, and confirmations.
• Communicate clearly with US-based businesses.
• Navigate phone menus and call-center systems.
• Document call outcomes accurately and confidentially.
• Manage consecutive calls while maintaining service quality.

Skills

Phone Calls

English Communication

Customer Service

Scheduling

Appointment Handling

CAPTCHA

Attention to Detail

Job description

YO AI Labs is seeking a Customer Service Expert for phone support serving US-based clients. This remote contractor role focuses on handling calls, scheduling, and documenting outcomes while contributing to AI training. No prior AI experience required.

You will work 4 × 5-hour shifts per week (up to 20 hours) with a quiet space and reliable internet. Strong English, clear communication, and meticulous attention to detail are essential, plus the ability to work independently and manage multiple