Remote Inbound Donor Service Agent

ACD Direct; Fort Wayne (IN); Remote; USD 20,664 - 27,552; Part time

Job summary

A remote customer service company is seeking skilled professionals for their Winter Campaign Project starting in November. Candidates should have at least 6 months of telephone experience, typing speed of 40 WPM or more, and strong communication skills. The role involves answering inbound calls and requires self-motivation and the ability to work independently. Certification for this position will begin mid-October, with onboarding taking as little as 48 hours post-acceptance. Competitive candidates can expect better project opportunities in the future.

Qualifications

• Minimum 6 months of formal telephone experience, preferably in a call center.
• Ability to work with minimal supervision and be self-directed.
• Strong listening and communication skills are essential.

Responsibilities

• Answer inbound calls from clients and assist enthusiastic callers.
• Complete the certification process within 14 days of acceptance.

Skills

Telephone experience

Computer knowledge

Typing speed (40 WPM)

Listening skills

Written communication skills

Verbal communication skills

Call control

Self-motivation

Job description

A remote customer service company is seeking skilled professionals for their Winter Campaign Project starting in November. Candidates should have at least 6 months of telephone experience, typing speed of 40 WPM or more, and strong communication skills. The role involves answering inbound calls and requires self-motivation and the ability to work independently. Certification for this position will begin mid-October, with onboarding taking as little as 48 hours post-acceptance. Competitive candidates can expect better project opportunities in the future.