Remote Inbound Donor Service Agent

ACD Direct; Fort Fremont (SC); Remote; USD 17,000 - 25,000; Part time

Job summary

A customer service solutions provider is looking for experienced agents for their Winter Campaign Project. The role requires a minimum of 6 months of telephone experience and strong communication skills. Candidates must be self-directed, able to work independently, and have a typing speed of at least 40 WPM. Certification begins October 15th, and agents must complete the process within 14 days. This is a fantastic opportunity for those seeking a work-at-home position in customer service.

Qualifications

• Minimum 6 months formal telephone experience, ideally in call center.
• Ability to work with minimal supervision and self-motivated.
• Excellent written and verbal communication skills.

Responsibilities

• Provide excellent customer service by answering inbound calls.
• Complete the entire certification process within 14 days.
• Work effectively in a remote environment.

Skills

Telephone experience

Computer knowledge

Self-direction

Typing speed (40 WPM)

Listening skills

Written communication

Verbal communication

Call control

Job description

A customer service solutions provider is looking for experienced agents for their Winter Campaign Project. The role requires a minimum of 6 months of telephone experience and strong communication skills. Candidates must be self-directed, able to work independently, and have a typing speed of at least 40 WPM. Certification begins October 15th, and agents must complete the process within 14 days. This is a fantastic opportunity for those seeking a work-at-home position in customer service.